New AIR difficultties

Discussion in 'iPad Tips, Help and Troubleshooting' started by soundklinik, Oct 23, 2014.

  1. soundklinik macrumors member

    Oct 22, 2014
    Hi, complete noob with my iPad...
    Bought it yesterday and trying to set it up, I kind of messed up.
    I didn't write down all the passwords and got confused wit my "ID" name...
    Now I don seem to access the store and I am thinking about completely reset the iPad...

    I want to keep all my addresses and logins though.
    How is it done please?
    I didn't put my credit card number either etc...
    Also the Internet seems very slow, sometimes not working and I am sitting next to wi fi box
    Thanx in advance
  2. Night Spring macrumors G5

    Night Spring

    Jul 17, 2008
    Since you just bought a new ipad, you qualify for telephone support from Apple. I suggest you give them a call. (1-800-MY-APPLE) I think trying to give the level of help you need on an online forum is going to be way too slow and frustrating for everyone.
  3. soundklinik thread starter macrumors member

    Oct 22, 2014
    you're right, I am getting frustrated.
    Thanks for the tip
  4. Rodster macrumors 68040

    May 15, 2007
    In the settings you can perform a complete settings reset without erasing any of your information.

    Settings -> General --> Reset ---> Reset All Settings
  5. soundklinik thread starter macrumors member

    Oct 22, 2014
    Thanks did that, but could not reset everything, because my email address was taken and it advised me to reset my PW.
    I did, now everything seems to be ok
    Thanks for help

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4 October 23, 2014