I have the old apple TV for 2 years, works great. Just got my new one today after ordering around Sept 1. Plugged it in to my TV (Samsung LED 7000 series), and: A picture of itunes with a mini USB cable pointing to it, ie, the "restore me" screen common to iphones. So I connect it up to itunes (10.0.1), and itunes sees it. I click on "Restore." Software downloads OK, unpacks, and then the "verifying with apple" screen comes up. Goes through that, then I get a message: "Unable to update apple TV, your device not eligible for this build." I try this on two different computers, same result. I call apple support, and after about 60 minute, they have no solution. Anyone have this problem? Anyone have a solution?