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New Apple Watch arrived with low battery

M

Mr.Mark

macrumors newbie
Original poster
Sep 21, 2015
1
0
Hi guys,

I just unpacked my new Apple watch, and after turning it on and choosing language, it told me it had low battery and needed charging prior to pairing with iPhone. Is this normal?

I would just have expected it to be stored with more charge in the box...

Thanks!
 
Every device I've had in the past that arrived with less than 75% battery has given me troubles, I've since then considered it to be a sign and always return and swap for a new boxed one, which haven't had any troubles so far.
 
Mr.Mark said:
Hi guys,

I just unpacked my new Apple watch, and after turning it on and choosing language, it told me it had low battery and needed charging prior to pairing with iPhone. Is this normal?

I would just have expected it to be stored with more charge in the box...

Thanks!
Click to expand...

Originally bought two Sports, and traded them for two stainless models, and all four needed to be charged immediately.
 
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Floris said:
Every device I've had in the past that arrived with less than 75% battery has given me troubles, I've since then considered it to be a sign and always return and swap for a new boxed one, which haven't had any troubles so far.
Click to expand...
FUD, while you may have had an isolated problem you can NOT give a mindful sample size to correlate this. The is NO scientific relation to your anecdotal experience and real world performance of devices.
 
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Julien said:
FUD, while you may have had an isolated problem you can NOT give a mindful sample size to correlate this. The is NO scientific relation to your anecdotal experience and real world performance of devices.
Click to expand...
Just sharing my experience, I am not saying it's based on science :)
 
I purchased a SGS at the Apple Store Saturday and they had to charge it before we could get started. It worked just fine until I exchanged it for a SBSS today. The SBSS was about 80% charged. Nothing wrong with the SGS, in fact that's why I upgraded to the SS model.
 
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You guys do realize that the devices are charged when made, then the charge slowly depletes while it sits in the box. If you got yours with a low battery, it's just because that exact device sat in the box for a while before being sold.
 
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Floris said:
Every device I've had in the past that arrived with less than 75% battery has given me troubles, I've since then considered it to be a sign and always return and swap for a new boxed one, which haven't had any troubles so far.
Click to expand...

dont know why apple bothers with environmentally friendly efforts..... It's users do the most harm with pointless returns...
 
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paulgandersman said:
You guys do realize that the devices are charged when made, then the charge slowly depletes while it sits in the box. If you got yours with a low battery, it's just because that exact device sat in the box for a while before being sold.
Click to expand...

You would think people would actually charge the device to full and see how the battery performs..... I'm shocked that someone would return a device cause it arrived with less than x% battery ....
 
And yet I read threads on here for anybody returning theirs over the littlest things without waiting for an OS update to see if it fixes it, etc. Sorry if I don't care that the crap load of money I pay for these devices make me want it to feel as perfect as it can be. Unlike others I don't drop mine in the toilet because I am not careful. Your judgement doesn't affect me, but I appreciate the feedback.
 
no way, take it back to the dealership. I wouldn't even think of spending 400 dollars on a car that someone took for a joy ride before I got it. Oh wait...
 
My watch had a piece of lint on the outside of the box. The nerve! Apple's QC is SO FACE PALM. Can you say class action suit?
 
Mr.Mark said:
Hi guys,

I just unpacked my new Apple watch, and after turning it on and choosing language, it told me it had low battery and needed charging prior to pairing with iPhone. Is this normal?

I would just have expected it to be stored with more charge in the box...

Thanks!
Click to expand...

If you are concerned that the watch was used and repackaged then I don't think Apple is a company which can do that. If you're concerned about the battery issue then you have 14 days to test the watch. If not working properly then exchange it.
You did not mention anything about scratches or stuff which means it's new.
 
Got mine yesterday. Was at 30% too. All you have to do is plug it in the charger for 5 minutes to set it up and then you can use it for the rest of the day. That 30% lasted my a whole 1 hour run.
 
Floris said:
And yet I read threads on here for anybody returning theirs over the littlest things without waiting for an OS update to see if it fixes it, etc. Sorry if I don't care that the crap load of money I pay for these devices make me want it to feel as perfect as it can be. Unlike others I don't drop mine in the toilet because I am not careful. Your judgement doesn't affect me, but I appreciate the feedback.
Click to expand...

dude, take any device in your home with a rechargeable battery. charge it to 100% and then power it off. don't use it or turn it on for a few weeks. what do you think is going to happen when you turn it back on? do you think it will be at 100%? here's a hint: it won't. rechargeable batteries lose their charge while they are powered off. that's all that's happened here. it was manufactured and the battery was at 100% then it sat in a box for probably a month and then you opened it and it was down to 30%. this is basic logic. come on.
 
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