New Apple Watch arrived with low battery

Discussion in 'Apple Watch' started by Mr.Mark, Sep 21, 2015.

  1. Mr.Mark macrumors newbie

    Joined:
    Sep 21, 2015
    #1
    Hi guys,

    I just unpacked my new Apple watch, and after turning it on and choosing language, it told me it had low battery and needed charging prior to pairing with iPhone. Is this normal?

    I would just have expected it to be stored with more charge in the box...

    Thanks!
     
  2. Uguubot macrumors member

    Uguubot

    Joined:
    Dec 16, 2010
    Location:
    Minnesota
  3. chrisvanhorn macrumors regular

    chrisvanhorn

    Joined:
    Jun 10, 2009
    Location:
    Kalamazoo, MI
    #3

    Charge the watch and move on with your life.
     
  4. Floris macrumors 68020

    Floris

    Joined:
    Sep 7, 2007
    Location:
    Netherlands
    #4
    Every device I've had in the past that arrived with less than 75% battery has given me troubles, I've since then considered it to be a sign and always return and swap for a new boxed one, which haven't had any troubles so far.
     
  5. douglasf13 macrumors 65816

    Joined:
    Jul 2, 2010
    #5
    Originally bought two Sports, and traded them for two stainless models, and all four needed to be charged immediately.
     
  6. Julien macrumors G3

    Julien

    Joined:
    Jun 30, 2007
    Location:
    Atlanta
    #6
    FUD, while you may have had an isolated problem you can NOT give a mindful sample size to correlate this. The is NO scientific relation to your anecdotal experience and real world performance of devices.
     
  7. Floris macrumors 68020

    Floris

    Joined:
    Sep 7, 2007
    Location:
    Netherlands
    #7
    Just sharing my experience, I am not saying it's based on science :)
     
  8. Cowboy1629 macrumors regular

    Cowboy1629

    Joined:
    Sep 20, 2012
    Location:
    Indiana
    #8
    I purchased a SGS at the Apple Store Saturday and they had to charge it before we could get started. It worked just fine until I exchanged it for a SBSS today. The SBSS was about 80% charged. Nothing wrong with the SGS, in fact that's why I upgraded to the SS model.
     
  9. paulgandersman macrumors regular

    Joined:
    Jul 4, 2010
    #9
    You guys do realize that the devices are charged when made, then the charge slowly depletes while it sits in the box. If you got yours with a low battery, it's just because that exact device sat in the box for a while before being sold.
     
  10. Devie macrumors 6502a

    Joined:
    Aug 30, 2004
    Location:
    Adelaide, Australia
    #10
    I got one on Sunday, was at 30%. I've written a poorly worded and angry email to Tim displaying my displeasure at their lack of being able to disobey the laws of physics.
     
  11. MH01 macrumors G4

    MH01

    Joined:
    Feb 11, 2008
    #11
    dont know why apple bothers with environmentally friendly efforts..... It's users do the most harm with pointless returns...
     
  12. MH01 macrumors G4

    MH01

    Joined:
    Feb 11, 2008
    #12
    You would think people would actually charge the device to full and see how the battery performs..... I'm shocked that someone would return a device cause it arrived with less than x% battery ....
     
  13. paulgandersman macrumors regular

    Joined:
    Jul 4, 2010
    #13
    Basic kindergarten logic does not apply to all, unfortunately.
     
  14. Floris macrumors 68020

    Floris

    Joined:
    Sep 7, 2007
    Location:
    Netherlands
    #14
    And yet I read threads on here for anybody returning theirs over the littlest things without waiting for an OS update to see if it fixes it, etc. Sorry if I don't care that the crap load of money I pay for these devices make me want it to feel as perfect as it can be. Unlike others I don't drop mine in the toilet because I am not careful. Your judgement doesn't affect me, but I appreciate the feedback.
     
  15. oftheheavens macrumors 68000

    Joined:
    Jul 9, 2008
    Location:
    cherry point
    #15
    no way, take it back to the dealership. I wouldn't even think of spending 400 dollars on a car that someone took for a joy ride before I got it. Oh wait...
     
  16. mcdj macrumors 604

    mcdj

    Joined:
    Jul 10, 2007
    Location:
    NYC
    #16
    My watch had a piece of lint on the outside of the box. The nerve! Apple's QC is SO FACE PALM. Can you say class action suit?
     
  17. Zune55 macrumors 6502

    Joined:
    May 2, 2015
    #17
    If you are concerned that the watch was used and repackaged then I don't think Apple is a company which can do that. If you're concerned about the battery issue then you have 14 days to test the watch. If not working properly then exchange it.
    You did not mention anything about scratches or stuff which means it's new.
     
  18. masands macrumors regular

    Joined:
    Sep 17, 2010
    #18
    Got mine yesterday. Was at 30% too. All you have to do is plug it in the charger for 5 minutes to set it up and then you can use it for the rest of the day. That 30% lasted my a whole 1 hour run.
     
  19. paulgandersman macrumors regular

    Joined:
    Jul 4, 2010
    #19
    dude, take any device in your home with a rechargeable battery. charge it to 100% and then power it off. don't use it or turn it on for a few weeks. what do you think is going to happen when you turn it back on? do you think it will be at 100%? here's a hint: it won't. rechargeable batteries lose their charge while they are powered off. that's all that's happened here. it was manufactured and the battery was at 100% then it sat in a box for probably a month and then you opened it and it was down to 30%. this is basic logic. come on.
     

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