New Apple Watch won't pair with phone

Discussion in 'Apple Watch' started by Talbotl, Dec 25, 2016.

  1. Talbotl macrumors newbie

    Joined:
    Dec 25, 2016
    Location:
    Texas
    #1
    I just received an Apple Watch 2. Can't get it to pair with my phone. Updated iOS on phone. Restarted phone. Reset Watch. Bluetooth is on. Will not pair with camera. Phone recognizes number of Watch when pairing manually, but does not give me opportunity to enter 6 digit code, sometimes because Watch won't display code, sometimes because phone tells me pairing has failed before I can enter 6 digit code. Any suggestions?
     
  2. Gav2k macrumors G3

    Gav2k

    Joined:
    Jul 24, 2009
    #2
    Try a force reset again it's usually the only thing that works
     
  3. Talbotl thread starter macrumors newbie

    Joined:
    Dec 25, 2016
    Location:
    Texas
    #3
    Since I haven't set up the watch, the only forced reset I seem to be able to do is push the crown and the side button together for 10 seconds. Didn't work when trying again. Sometimes I can get a screen asking if I want to reset. I tried that too.
    --- Post Merged, Dec 25, 2016 ---
    --- Post Merged, Dec 25, 2016 ---
    Reset Watch again. Restarted iPhone 6. Turned Bluetooth off and on again. Phone doesn't even recognize there is an Apple Watch nearby when pairing manually. Still can't pair with camera. Guess I'll have to take it into Apple Store. Ugh.
     
  4. verdejt macrumors 6502

    verdejt

    Joined:
    Jul 19, 2011
    Location:
    Central Florida
    #4
    Make sure there are no other Bluetooth devices in the area. I had trouble with mine because my iPad was nearby. I finally went outside where there was nothing near me and was able to finally pair the watch to my iPhone.
     
  5. ibookg409 Suspended

    ibookg409

    Joined:
    Apr 20, 2016
    Location:
    Portsmouth, NH
    #5
    You have to pair it through the Watch app. Not the Bluetooth section under settings
     
  6. Talbotl thread starter macrumors newbie

    Joined:
    Dec 25, 2016
    Location:
    Texas
    #6
    Took it to Apple Store. They couldn't make it work either. Turns out it was a bad watch. They gave me a new one.
     

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