I just checked my first invoice online. Even though I only used 44 of my 450 minutes, no Rollover minutes show on the invoice (shows '0' in that section). Is there a lag in the first month before this shows up or did they goof?
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New AT&T customer: no rollover credited on first bill
- Thread starter acousticbiker
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Check your bill; does it list Rollover as a feature?
Also did you get a bill yet or this in the middle of a cycle. I know AT&T updates AFTER you pay.
Yes. Rollover is listed as a feature and there's even a section for Rollover, but all of the categories show '0' minutes.
first bill
first billing cycle includes no rollover minutes
rollover minutes start on the second billing cycle and expire on the 12th
and repeat on the 13th
its all in the TOS.
first billing cycle includes no rollover minutes
rollover minutes start on the second billing cycle and expire on the 12th
and repeat on the 13th
its all in the TOS.
first billing cycle includes no rollover minutes
rollover minutes start on the second billing cycle and expire on the 12th
and repeat on the 13th
its all in the TOS.
Thanks...so do you mean that whatever leftover minutes I had at the end of the first billing cycle are totally gone?
first billing cycle includes no rollover minutes
rollover minutes start on the second billing cycle and expire on the 12th
and repeat on the 13th
its all in the TOS.
Is this new because I recall getting rollover my first month.
well I'm new to AT&T too, so I guess it's new.
I was wondering why I didn't receive my rollover minutes and then I read the TOS. I also called about it and the rep told me the same thing.
I guess it makes sense, for instance when someone starts a contract really late into the cycle and then they have 700 minutes leftover because of no time to use them.
I don't think AT&T would like you to start with more then plenty minutes, it wouldn't give them a chance to screw you over.
first billing cycle includes no rollover minutes
rollover minutes start on the second billing cycle and expire on the 12th
and repeat on the 13th
its all in the TOS.
New to AT&T here as well, I also read the TOS as above. So in a nut shell they are correct.
Meh, I don't mind it at all. I figure I'm not paying crazy amounts for the service per se. My company offers 12% off each bill (services) and ZERO activation fee.
So it's a win-win for me.
So it's a win-win for me.
Welcome to AT&T, the worst part of your iPhone 3G experience.
There are things with ATT that I hate, but I've had problems with Verizon and T-Mobile, as well. ATT is the best out of all of them.
I remember a guy from T-Mobile telling me that if I didn't have service inside any buildings I should just go outside to talk.
well I'm new to AT&T too, so I guess it's new.
I was wondering why I didn't receive my rollover minutes and then I read the TOS. I also called about it and the rep told me the same thing.
I guess it makes sense, for instance when someone starts a contract really late into the cycle and then they have 700 minutes leftover because of no time to use them.
I don't think AT&T would like you to start with more then plenty minutes, it wouldn't give them a chance to screw you over.
The thing is, they prorate the number of minutes now so if you start late in the month it's a fraction of the 700 (eg., you'll get about 175 if you start a week before the end of your first billing cycle). Maybe they didn't roll them over before for that reason, but seems this has changed. I spoke to an ATT rep who said the remaining minutes from my prorated (from Dec 4) and full month (Jan)will be combined and rolled over to my Feb total....unless he didn't know what he was talking about.
first billing cycle includes no rollover minutes
rollover minutes start on the second billing cycle and expire on the 12th
and repeat on the 13thits all in the TOS.
What do you mean?
i thought rollover minutes carried for 12 months...
There are things with ATT that I hate, but I've had problems with Verizon and T-Mobile, as well. ATT is the best out of all of them.
I remember a guy from T-Mobile telling me that if I didn't have service inside any buildings I should just go outside to talk.
Well that's nuts. He should at least tried to sell you a Hotspot @ Home handset
There are things with ATT that I hate, but I've had problems with Verizon and T-Mobile, as well. ATT is the best out of all of them.
I remember a guy from T-Mobile telling me that if I didn't have service inside any buildings I should just go outside to talk.
Exactly.
When I see someone complain yet again about their phone company, I just picture a bunch of old men complaining about the weather.
They all suck. Or they are all good. It's all such a subjective topic.
I had great service from tmobile and att.