So I just logged into my AT&T family plan account and was pleasantly surprised to find the new data options available. I had already informed my parents that we would be able to reduce my sister's iPhone data plan to $15/month (she's never used more than 60MB/month) and mine to $25/month (I've never used more than 350MB/month). They were very happy about it. They were rewarding me with my mom's upgrade eligibility to use on the iPhone 4G, between this and also me figuring out a way to save them another $15/month on other aspects of our phone plan. It should have been an "easy do".
At the last minute I opened up a chat with an AT&T rep to ask about setting a lock on data overage for our lines. I figured that this would be trivial. That there was some setting in my account or that I could just call AT&T's 800 number to have it set up. No such luck. In fact, the only way to set an overage limit is by paying $4.99/month/line for "Smart Limits for Wireless Parental Controls". Bull-****ing-****.
I was all for switching from unlimited to 2GB seeing as its so much more than I need to use, but now they want me to have to pay $25+$5 just to prevent myself from making it $25+$10? That's retarded. It even makes the decision to switch my 60MB/month sister to DataPlus questionable: if one month she discovers pandora and streams a lot of music, overage is $15/200MB.
I am pretty incensed right now. When the AT&T rep confirmed that "Smart Limits" was the only way to do it, I even said to him, "what if I talked to the right person and alerted him to the fact that if he didn't let me put a data lock on my lines, I would keep my unlimited plans, I would jailbreak my iPhones, and I would run torrents on their network all day every day so that whatever cell I was connected to would become useless"
At the last minute I opened up a chat with an AT&T rep to ask about setting a lock on data overage for our lines. I figured that this would be trivial. That there was some setting in my account or that I could just call AT&T's 800 number to have it set up. No such luck. In fact, the only way to set an overage limit is by paying $4.99/month/line for "Smart Limits for Wireless Parental Controls". Bull-****ing-****.
I was all for switching from unlimited to 2GB seeing as its so much more than I need to use, but now they want me to have to pay $25+$5 just to prevent myself from making it $25+$10? That's retarded. It even makes the decision to switch my 60MB/month sister to DataPlus questionable: if one month she discovers pandora and streams a lot of music, overage is $15/200MB.
I am pretty incensed right now. When the AT&T rep confirmed that "Smart Limits" was the only way to do it, I even said to him, "what if I talked to the right person and alerted him to the fact that if he didn't let me put a data lock on my lines, I would keep my unlimited plans, I would jailbreak my iPhones, and I would run torrents on their network all day every day so that whatever cell I was connected to would become useless"
