New i7 MBP - booting to blueish grey screen - help

Discussion in 'MacBook Pro' started by ckeck, Apr 26, 2010.

  1. ckeck macrumors 6502a

    ckeck

    Joined:
    Jul 29, 2005
    Location:
    Texas
    #1
    I just picked up a new i7 MacBook Pro over the weekend and have been setting up things over the past few days...everything working great. Today when I got home I just took it out of the laptop bag and booted up and its going to this funky looking blue/grey screen where I can see my mouse cursor very faintly in the background but nothing else.

    What could be happening? Tried rebooting several times but it happens consistently. I need my laptop for work (all I use) and I can't get into an Apple store until tomorrow night...any help or insight, tests, possible fixes would be greatly appreciated!
     
  2. ckeck thread starter macrumors 6502a

    ckeck

    Joined:
    Jul 29, 2005
    Location:
    Texas
    #2
    Pic attached for reference...don't mind the yellow haze...something with the lighting around the computer.
     

    Attached Files:

  3. ckeck thread starter macrumors 6502a

    ckeck

    Joined:
    Jul 29, 2005
    Location:
    Texas
    #3
    Hmmm...works ok in safe boot...some kind of display driver issue? Wouldn't expect that on a Mac and haven't seen any issues like this in years.

    Thoughts? :confused:
     
  4. ckeck thread starter macrumors 6502a

    ckeck

    Joined:
    Jul 29, 2005
    Location:
    Texas
    #4
    Found the issue and I'll post notes here in case anyone else runs into this. Earlier today I installed some drivers for a USB based video card I have from Display Link. The USB video card worked fine at the office earlier today after the initial reboot but it was the only thing I could think that could cause this issue since I got home.

    Booted into safe mode and downloaded the driver installer, ran the uninstall script, reboot and bam, I'm back in business. Guess they need to do some testing/updating for the new i7 MacBook Pros. I'll send a note to Display Link so this issue can get resolved hopefully.

    Hope this helps someone in case they end up in the same situation... :cool:
     
  5. bigcat macrumors 6502

    Joined:
    Sep 12, 2008
    #5
    Interesting. Thanks for posting. I was planning on using the displaylink driver as well. Please post back if you find a solution when using the driver.
     

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