My dad has been shopping for a new laptop for some time, I've been putting the hard sell on him to make the switch and he finally decided to listen. He went down to the Apple Store and was checking out stuff and was talking to the sales people, blah blah blah. Anyway, they sold him a refurbished 14" iBook. It is 1.33ghz model. Unfortunately, I was not able to go with him when he bought it. He called me up right after and was bragging, but then he said it DIDN'T have Tiger on it. He's a longtime PC user and didn't quite understand that 10.4 is a major system upgrade, not some simple service pack. Has anyone ever heard of this before? Do you think Apple would give him a deal on the upgrade? I can't believe at an APPLE STORE they are selling ANY recent computers without Tiger.