New iMac Arrived With Chipped Glass Screen?

Discussion in 'iMac' started by modit, May 13, 2011.

  1. modit macrumors 6502

    Joined:
    Apr 8, 2008
    Location:
    Canada
    #1
    After unwrapping my new 27" iMac, I found this near the top left of the screen:

    [​IMG]

    [​IMG]

    [​IMG]

    I looked at it from the side and couldn't see any scratch yet looking straight on, you can see something behind the glass.

    Spoke with Apple and they said they will ship out a new replacement for it after I send this one back.

    Is this problem or not and should I follow through with replacement?

    Thanks!
     
  2. Aksta macrumors regular

    Joined:
    May 3, 2011
    Location:
    Surrey, UK
    #2
    i would send it back. IF you have spent so much money a new computer you would expect it to be perfect.
     
  3. kevin2223 macrumors member

    Joined:
    Jul 31, 2010
    #3
    The iMac should be in perfect condition without any obvious defects when it arrives.

    Yes, send it back to Apple.
     
  4. mackage macrumors 6502

    Joined:
    Apr 6, 2011
    #4
    How is someone else suppose to answer this question for you? You either are bothered by it or you arent. None of us care if you have a chip on your screen.
     
  5. rgarjr macrumors 603

    rgarjr

    Joined:
    Apr 2, 2009
    Location:
    Southern Cal
  6. modit thread starter macrumors 6502

    Joined:
    Apr 8, 2008
    Location:
    Canada
    #6
    Just got the UPS return labels.

    Thanks!
     
  7. JustMe74 macrumors newbie

    Joined:
    May 5, 2011
    #7
    Why would you even ask? You should definitely get that replaced!
     

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