New iMac, cant connect to internet via comcast

Discussion in 'iMac' started by shoolie, May 15, 2008.

  1. shoolie macrumors member

    Joined:
    May 15, 2008
    #1
    So I just bought a new iMac today and unfortunately I can't connect to the internet via my comcast cable modem using ethernet cables. For whatever reason the mac is not pulling up an ip adress, I went through all the shinanigans with comcast over the phone trying to connect through PPPoE and messing with a bunch of ethernet settings but nothing worked. They scheduled a tech guy to come over Saturday but I really don't want to wait that long.

    I'm not tech savvy but if any one could please help me out I'd appreciate it.
     
  2. AL2TEACH macrumors 6502

    Joined:
    Feb 17, 2007
    Location:
    Denver, CO.
    #2
    Don't use PPPoe, use the DCHP or DHCP or whatever it's called and it should fill in the info.
     
  3. old-wiz macrumors G3

    Joined:
    Mar 26, 2008
    Location:
    West Suburban Boston Ma
    #3
    PPPoE is usually what the Comcast router uses to communicate back to the node. You use DHCP on your PC. Unfortunately the techs usually are not familiar with a Mac.
     

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