New iMac - dead pixel

Discussion in 'iMac' started by imacfreak, Sep 5, 2007.

  1. imacfreak macrumors member

    imacfreak

    Joined:
    Aug 19, 2004
    #1
    Just got my brand new iMac today.. and it has one dead pixel off to the right hand side of the screen :(. I know one pixel isnt enough for a return. I'm wondering if it might be a stuck pixel, because when i run the mouse over it.. it changes colors. Are there any fixes for this type of thing?

    Kind of a bummer.. just spent $2000 on a computer that already has one problem.
     
  2. Dany M macrumors 6502

    Joined:
    Jun 18, 2007
    Location:
    Earth
    #2
    Go over the the pixal untill it matches teh background, restart if you havnt yet and move applications over it.....thats what it says in the manuel i beleive
     
  3. ehoez macrumors member

    Joined:
    Sep 4, 2007
    #3
    whats it new? refurb? or used?

    "chargeback" time. lol
     
  4. imacfreak thread starter macrumors member

    imacfreak

    Joined:
    Aug 19, 2004
    #4
    Its brand new, not refurbished.
    I dont see anything in the manual about dead pixels.
     
  5. taylorwilsdon macrumors 68000

    taylorwilsdon

    Joined:
    Nov 16, 2006
    Location:
    Bay Area
    #5
    No it is not, you retard. People like you ruin the the world. Doing a chargeback on an item that you have received is credit card fraud.
     
  6. gazelleintense macrumors regular

    gazelleintense

    Joined:
    Aug 22, 2007
    Location:
    South of Heaven
    #7
    why would one or two dead pixels not be a reason for a replacement? you paid good money for it right? seems that under warranty apple should fix or replace it.
     
  7. MK2007 macrumors regular

    Joined:
    Aug 31, 2007
    #8
    You must have several pixels for return/replacement, or you will get charged a restocking fee. CTO Macs can't be returned at all for low pixel count; you must have the minimum defective quantity.

    I don't know about you, but even one bad pixel would bother me a lot. I would return the machine and deal with the restocking fee. Or if it's a CTO Mac, then I would sell it and get another.
     
  8. BennyK macrumors 6502

    Joined:
    Sep 14, 2004
    Location:
    Appleton, WI
    #9
    Are dead pixels easy to find or do you need to really look for them?
     

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