New iMac - dead pixel

imacfreak

macrumors member
Original poster
Aug 19, 2004
39
0
Just got my brand new iMac today.. and it has one dead pixel off to the right hand side of the screen :(. I know one pixel isnt enough for a return. I'm wondering if it might be a stuck pixel, because when i run the mouse over it.. it changes colors. Are there any fixes for this type of thing?

Kind of a bummer.. just spent $2000 on a computer that already has one problem.
 

Dany M

macrumors 6502
Jun 18, 2007
473
2
Earth
Go over the the pixal untill it matches teh background, restart if you havnt yet and move applications over it.....thats what it says in the manuel i beleive
 

imacfreak

macrumors member
Original poster
Aug 19, 2004
39
0
Its brand new, not refurbished.
I dont see anything in the manual about dead pixels.
 

gazelleintense

macrumors regular
Aug 22, 2007
104
0
South of Heaven
why would one or two dead pixels not be a reason for a replacement? you paid good money for it right? seems that under warranty apple should fix or replace it.
 

MK2007

macrumors regular
Aug 31, 2007
121
0
You must have several pixels for return/replacement, or you will get charged a restocking fee. CTO Macs can't be returned at all for low pixel count; you must have the minimum defective quantity.

I don't know about you, but even one bad pixel would bother me a lot. I would return the machine and deal with the restocking fee. Or if it's a CTO Mac, then I would sell it and get another.