I sort of have two main questions: 1) My new iMac's cd drive broke the second day I had the machine and I brought it into apple but since it's BTO I can't just get a new machine (according to the Genius)... However, it's been a week, and I'm wondering if it usually takes this long for a retail store to receive shipment of an optical drive?! Also, what action should I take? 2) Since I can't use my cd drive, I'd like to know if there is a way I can use my 12" PB G4 or my 20GB iPod to somehow get MS office 2004 onto my iMac? By the way, I did buy the student teacher edition legitimately CompUSA is having a special this week on MS Office for an additional $30 rebate, so, $120!