New iMac - Not detecting Wireless-N network

usseryt

macrumors newbie
Original poster
Jan 19, 2012
9
0
Hello,

Just picked up my first Mac. It is the base model 27".

I'm enjoying the experience so far, except for some wireless issues I'm having.

The iMac does not see my wireless-N network, only my 2.4Ghz G network. Also, when it comes out of sleep-mode, it refuses to reconnect to the G network unless I delete and recreate the profile. I have 3 iPhones, 2 iPads, 3 PCs, PS3, and Xbox 360 connected to the same wireless network with no issues.

I've searched around the web for these issues and have only come across discussion about my 2nd issue (refusing to reconnect). I cannot find anything on my first (not detecting N network).

I'm using a Netgear WNDR3700 and have the following configs for my N (5Ghz) network:
Broadcast Enabled
SSID Set
Channel 153
Mode - Up to 300Mbps
WPA/WPA2 (tried both)

Any help with the wireless would be greatly appreciated.

If I left anything out, please let me know.
 

usseryt

macrumors newbie
Original poster
Jan 19, 2012
9
0
I've tried every channel. The iMac still cannot see it.

I've got an iPad 2 and Windows 7 laptop that I just tried with all the channels. They had no issues.
 

Bioshox

macrumors newbie
Jan 13, 2012
29
0
Manchester, UK.
I've tried every channel. The iMac still cannot see it.

I've got an iPad 2 and Windows 7 laptop that I just tried with all the channels. They had no issues.
That's a strange one, have a look at resetting your Router completely, check it has the latest firmware etc, and if that doesn't work, try contacting the make of your router, they may have seen this problem before and it could be a simple fix!

Hope that helps.
 

usseryt

macrumors newbie
Original poster
Jan 19, 2012
9
0
I checked the router firmware, it is up to date. I also did a complete reset/restore to default settings, nothing.

The specific model router I'm using is pretty popular and does really well according to the research I did before purchasing it. Maybe I'm a horrible researcher? :confused:

I'm finding it hard to believe that it's not something iMac/Lion/Driver related. Like I said earlier, this is the only device out of all my devices (and I have quite a few on my network) that can't see the N network. To test it even further, I had my brother-in-law bring over his MacBook Pro (2011) and it had no issues seeing my network and connecting.

I've seen some walkthroughs on downgrading the drivers, so I may give that a shot. I would rather avoid this option though.

Even though I haven't figured this out yet, I really appreciate the responses thus far!
 
Last edited:

Bioshox

macrumors newbie
Jan 13, 2012
29
0
Manchester, UK.
I checked the router firmware, it is up to date. I also did a complete reset/restore to default settings, nothing.

The specific model router I'm using is pretty popular and does really well according to the research I did before purchasing it. Maybe I'm a horrible researcher? :confused:

I'm finding it hard to believe that it's not something iMac/Lion/Driver related. Like I said earlier, this is the only device out of all my devices (and I have quite a few on my network) that can't see the N network. To test it even further, I had my brother-in-law bring over his MacBook Pro (2011) and it had no issues seeing my network and connecting.

I've seen some walkthroughs on downgrading the drivers, so I may give that a shot. I would rather avoid this option though.

Even though I haven't figured this out yet, I really appreciate the responses thus far!
Well before doing anything drastic that may or may not damage your Router or damage your Mac, try their support.
 

usseryt

macrumors newbie
Original poster
Jan 19, 2012
9
0
I attempted to contact Netgear but was given this:
Disclaimer: Free phone support is limited to 90 days only from date of purchase.
I'm definitely over 90 days.

I searched through their help topics as well as through forums related to Netgear to find nothing referring to the iMac having issues specifically with this model router.

Next up is Apple I guess. However, I do not believe anything will come of it from what I've seen others posting of their experiences (pertaining to this issue).
 

theSeb

macrumors 604
Aug 10, 2010
6,963
91
Poole, England
Well before doing anything drastic that may or may not damage your Router or damage your Mac, try their support.
Apart from hitting his computer or router in frustration, what possible damage could he do by playing around with settings?

OP, just make sure you have a back up of your HDD before mucking about.
 

Bioshox

macrumors newbie
Jan 13, 2012
29
0
Manchester, UK.
Apart from hitting his computer or router in frustration, what possible damage could he do by playing around with settings?

OP, just make sure you have a back up of your HDD before mucking about.
With the router, you could indeed change some settings that he might not have a record of, and be an absolute pain to retrieve them from the ISP.
 

Mikey86uk

macrumors 6502a
Jul 3, 2010
587
106
England
not that it helps you much, i have the same router, and my iMac has a solid connection on both the 5G band and standard band
 

usseryt

macrumors newbie
Original poster
Jan 19, 2012
9
0
Just an update for anyone that happens along this post in the future.

I ended up giving up for the night. I shut down the computer and restarted my router for the hell of it. I then went to bed.

When I woke up in the morning and turned on my iMac, it immediately discovered the wireless-n that it couldn't see the night before.

I haven't had any problems since. I didn't figure out what it was and I have no idea why it happened. It just works now. Very strange.

I know this doesn't really help anyone who was looking for it, but I didn't want to leave them empty handed as well.

I appreciate the assistance I received. Hopefully soon I'll be able to provide the same. I just need to figure out this whole Mac thing ;)
 
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