I just bought an iMac today and they helped me set up my account in the store. I upgraded from an early 2008 MacBook Pro, so I backed everything up to an external harddrive via Time Machine. I transferred my harddrive to my new iMac with Migration Assistant, and it made a whole new Admin account that I couldn't erase... and some of my old folders wouldn't open. Everything was really cluttered and unorganized (I went from Snow Leopard to Lion as well). I decided that I wanted to manually move everything instead, so I attempted to restore the iMac back to factory settings... but I'm unsure if I did it right... I restarted the computer, then held down Command+R, then clicked on Disk Utility, then selected the harddrive and erased it. Did this wipe everything -- including the operating system? I'm now installing OS X Lion again, which is taking like 3 hours... =/ Did I do this right? Did I mess something up big time? Also, my biggest issue was that I couldn't get Photoshop and Lightroom to open on the iMac... I kept getting an error message about an expired serial number. I deactivated Photoshop on my old MacBook, but it still didn't do anything. Do I just have to install Photoshop from scratch and re-enter my serial number? Thanks in advance!