New iMac+Spinning Ball?

Discussion in 'iMac' started by beforetheworst, Aug 12, 2010.

  1. beforetheworst macrumors newbie

    Aug 12, 2010
    Hi guys,

    I bought a new iMac 5 days ago and I seem to be running into this 'beach ball' a lot. I've never owned a mac computer before so I'm not 100% sure what it means. But I presume it's something to do with like a loading symbol or like busy kind of thing. But I didn't think it would make my new computer freeze when I'm doing simple things like surfing the internet or just having 1 or 2 programs/windows open. I thought it should be able to handle that? I haven't done anything more labour extensive.

    Anyway, it's resulted in sometimes having to just reboot the thing. Considering I have a 14 day return policy is this something worth talking to the people at apple about? or is this kind of expected for new macs?

    Any info would be greatly appreciated! thanks!
  2. DannyBres macrumors 65816


    Oct 30, 2007
  3. Hellhammer Moderator


    Staff Member

    Dec 10, 2008
    Try the usual SMC and PRAM reset along with permission repair with Disk Utility. That might be a sign of bad HD as usually they go bad within days after purchase if they are defective.
  4. iLifer macrumors newbie


    Oct 27, 2007
    Hampshire, UK
    Being a newbie and having forked out a load of cash for a brand new iMac, I'd suggest getting it replaced. The beauty of Macs is that they just work out of the box. Excessive beach-ball spinning sounds like yours is having issues which will likely get worse with time.
  5. HvyMtlPlyr macrumors member

    Jun 25, 2010
    I bought a brand new i5 iMac in June. Thing was wicked fast. All of a sudden I started getting the pin wheel on simple things - just opening an app which previously took about 1/2 sec was taking 30 seconds. Two days later: hard drive crash. Had it replaced and - knock on wood - it's running great.

    Back up your data and get the drive replaced.

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