Just got off the phone with a manager at apple customer service. When i called in to inquire about my order the person had no clue where it was, why it was still showing it would ship yesterday (jan 14) and such. The he said maybe it left but it hasn't been updated so that took me over the top and i asked to speak to his manager someone who knew what they were talking. So a manager called me back 15min later.
He said my order has been delayed by 7 days to 14 days, he hopes only 7days but he can see it being longer. He did say that they believe they have figured out the problem with the machines and to avoid the crazy amount of exchanges that is causing the 2week period in the first places they are delaying the shipments till it is all sorted out.
Should i believe him, i don't know but my order status does say 7 business days and i did order my unit Dec 30th. So now my machine wont ship till Jan 25th or 26th
Has anyone else spoken to anyone at apple and got the smiler answer
He said my order has been delayed by 7 days to 14 days, he hopes only 7days but he can see it being longer. He did say that they believe they have figured out the problem with the machines and to avoid the crazy amount of exchanges that is causing the 2week period in the first places they are delaying the shipments till it is all sorted out.
Should i believe him, i don't know but my order status does say 7 business days and i did order my unit Dec 30th. So now my machine wont ship till Jan 25th or 26th
Has anyone else spoken to anyone at apple and got the smiler answer