New iP5s iTunes recognition

Discussion in 'iPhone Tips, Help and Troubleshooting' started by Oldmanmac, Apr 23, 2014.

  1. Oldmanmac macrumors 6502

    Joined:
    Mar 31, 2012
    #1
    I upgraded my iP5 to a iP5S recently. iTunes is not recognizing the new phone. When I try to sync it the phone does not show up in devices. Or acknowledged by iTunes.
    How do I remedy this?

    If this is in the wrong group please move to right one.
     
  2. Oldmanmac thread starter macrumors 6502

    Joined:
    Mar 31, 2012
    #2
    Is this a problem with i Tunes or the iPhone ?
     
  3. blueroom macrumors 603

    blueroom

    Joined:
    Feb 15, 2009
    Location:
    Toronto, Canada
  4. Tyler23 macrumors 603

    Tyler23

    Joined:
    Dec 2, 2010
    Location:
    Atlanta, GA
    #4
    You need to have iTunes version 11.1 or later. Do you have that? (For that, you must be running OS X 10.6.8 or later.)
     

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