New iPad 2 constantly crashing. Help please.

Discussion in 'iPad Tips, Help and Troubleshooting' started by davidinva, May 1, 2012.

  1. davidinva macrumors 6502a

    Joined:
    Mar 29, 2009
    Location:
    Shenandoah Valley of Virginia, USA
    #1
    Received a refurb iPad 2 from Apple yesterday. Set it up last night and can get only 3-5 minutes (sometimes less) of use before it crashes and reboots itself. The app doesn't seem to matter. Hooked up to my Macbook or not doesn't seem to matter. I just bought an app that gives a picture of the activity going on during use and most of the memory space is free. When doing a check with the multitasking bar (I think it's called) any app that I have used is still there even after I have quit it. One recommendation was to delete those apps showing in that task bar and then restart. Did that. Same result.

    Help please.
     
  2. GoCubsGo macrumors Nehalem

    GoCubsGo

    Joined:
    Feb 19, 2005
    #2
    If you just got it I'd return it but not before I tried to restore it to new.
     
  3. davidinva thread starter macrumors 6502a

    Joined:
    Mar 29, 2009
    Location:
    Shenandoah Valley of Virginia, USA
    #3
    It may come to that. Too bad, I have been looking forward to this for several months.
     
  4. GoCubsGo macrumors Nehalem

    GoCubsGo

    Joined:
    Feb 19, 2005
    #4
    I'm sorry to hear that. Did you restore as new first?
     
  5. davidinva thread starter macrumors 6502a

    Joined:
    Mar 29, 2009
    Location:
    Shenandoah Valley of Virginia, USA
    #5
    Haven't done it yet. Waiting for some more advice on an iPad forum.
     
  6. noteple macrumors 65816

    noteple

    Joined:
    Aug 30, 2011
    #6
    Time for a restore and most likely a trip to the Apple store.
     
  7. davidinva thread starter macrumors 6502a

    Joined:
    Mar 29, 2009
    Location:
    Shenandoah Valley of Virginia, USA
    #7
    Third restore. Same problem. Called an Apple Store today and am going in tomorrow to return the iPad 2 and get a new iPad (3rd generation). I did learn that I can get by with the 16 GB Wi-Fi model. Thanks for all the advice.
     
  8. davidinva thread starter macrumors 6502a

    Joined:
    Mar 29, 2009
    Location:
    Shenandoah Valley of Virginia, USA
    #8
    Got a new iPad (3rd generation) today. Setting it up and have no crashing problems so far.
     

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