New ipad and issue with smart cover?

Abazigal

macrumors G4
Original poster
Jul 18, 2011
11,771
9,378
Singapore
Hi all,

I seem to be having an issue with my smart cover, and am not sure if any of you are experiencing a similar problem.

Basically, my smart cover does not seem strong enough to support my ipad standing up. It props up okay, but when I press the screen, the pressure is strong enough to cause the ipad to detach itself from the magnetic catch, topple and fall down backwards.

I understand the smart cover is the same as the one used on the ipad2, and wonder if the designers failed to factor in the ipad's extra weight. Or was I shipped a dud by Apple? :confused:
 

marzxbarz

macrumors member
Apr 23, 2009
43
0
Hi all,

I seem to be having an issue with my smart cover, and am not sure if any of you are experiencing a similar problem.

Basically, my smart cover does not seem strong enough to support my ipad standing up. It props up okay, but when I press the screen, the pressure is strong enough to cause the ipad to detach itself from the magnetic catch, topple and fall down backwards.

I understand the smart cover is the same as the one used on the ipad2, and wonder if the designers failed to factor in the ipad's extra weight. Or was I shipped a dud by Apple? :confused:
My smart cover doesn't detach from itself when pushing against the iPad in the upright position. Sounds like you've got a dud. :(
 

Abazigal

macrumors G4
Original poster
Jul 18, 2011
11,771
9,378
Singapore
Seems like there might be something wrong with the magnetic clasp. Will be contacting their online store tmr to see what can be done about it. Been the 3rd time it's happened.

Thanks. :)
 

Pug72

macrumors 6502a
Mar 18, 2012
805
365
England
Check to see if the magnetic spine is bent.

Mine was, must have been done in transit, I carefully reshaped it so the whole length was in contact with the iPad.

Sorted the easy unclip prob for me.
 

falconman515

macrumors 6502a
Jun 8, 2010
561
4
Ya mine holds up perfect!

There are no known issues at all with the current smart covers and The New iPad.

Looks like your have a issue with your magnet on your current cover bro.
 

Stealthipad

macrumors 68040
Apr 30, 2010
3,220
7
Could be that you have been using a fake or knock off product. Are you sure that it is a genuine Apple product as the Chinese are selling millions of these knock offs as the real thing.
 

Yumbo

macrumors 6502
Oct 1, 2011
313
53
Australia
Yes.
New iPad is too heavy for existing smart cover.
Mine came off several times on the first day.
It is not a dud.

Wonder if they bothered to test, and if so decided that they could live with it.
 

Abazigal

macrumors G4
Original poster
Jul 18, 2011
11,771
9,378
Singapore
Could be that you have been using a fake or knock off product. Are you sure that it is a genuine Apple product as the Chinese are selling millions of these knock offs as the real thing.
At risk of bumping an old thread,

The smart cover was purchased together with my ipad from the apple website, so it should be legit.

Anyways, I have returned it, as I ultimately felt the price was not worth a few magnets held together with fabric (impressive as the build seems). If anything, I really have to commend their after-sales service, which is quite liberal (perhaps to a fault). Within a few days, my cover was picked up and the money credited back into my account soon after. No fuss at all.

I am currently using a viva casing, but have placed an order for a zaggfolio. I participate in a variety of online forums, and feel that I would benefit from having a portable keyboard. :)