iPad Pro New iPad Pro Not Charging Reliably

pup

macrumors member
Original poster
Dec 31, 2009
88
27
I just got my new iPad Pro yesterday, and I'm having trouble getting it to charge. The USB C plug has to be wiggled into just the right position. I've tried alternate cables, plugs, and outlets, so the problem is definitely on the iPad side. And the plug seems pretty loose relative to any other USB C device I have. Anyway, just checking if this is a common problem or if I just got a lemon.
 

ericwn

macrumors 68040
Apr 24, 2016
3,592
2,148
The one on our 11” snaps into place nicely. No wiggle needed. I’d return this right away.
 

AutomaticApple

macrumors 68040
Nov 28, 2018
3,136
1,014
Massachusetts
I just got my new iPad Pro yesterday, and I'm having trouble getting it to charge. The USB C plug has to be wiggled into just the right position. I've tried alternate cables, plugs, and outlets, so the problem is definitely on the iPad side. And the plug seems pretty loose relative to any other USB C device I have. Anyway, just checking if this is a common problem or if I just got a lemon.
Return your iPad Pro ASAP.
 

pup

macrumors member
Original poster
Dec 31, 2009
88
27
Thanks for the replies. Unfortunately all our retail stores here are closed, so I'll have to put up with it until things reopen.
 
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