Unless I don't move the phone at all while connected to the charger (using cable from my previous iPhone 6+) I hear that familiar ding sound that signals the phone isn't charging. I just got the phone a day ago brand new so I can't imagine that there is already dust or something blocking or otherwise inhibiting the lightning port. This sort of thing never happened with my 6+ up to the day before I got the new phone. Is there something wrong with the phone or are the cables not entirely compatible or is there another issue?
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New iPhone 6S+ keeps disconnecting from charger
- Thread starter HarryWarden
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I have one of those thin skin-like "cases" that barely qualify as cases but do protect the back from scratches when laid on a table. I removed it and the problem persists.
I'm using the following charger: http://www.amazon.com/gp/product/B00QTE09SY?psc=1&redirect=true&ref_=oh_aui_detailpage_o00_s00
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I use one of those power adaptors and it works fine. Have you tried another cable? The fact that you hear the charging tone when you move the phone makes it sound like you have an intermittent cable.
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Try it with the charger and cable that came with the phone. If it persists with those, take the phone back.
C
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Switched out cable only and everything is working fine now. Must have been the cable though there isn't anything obviously wrong with it just from looking at it (like a tear, rip, etc.).
I have a genuine Apple cable that works great off a charger, but makes the phone connect/disconnect every 0,5s in an endless cycle when connected to a computer. Also has no visible damage, so I suspect you might have just been hit be a variation if this case.