New Iphone 6s Plus headset jack top part pastic damaged issue

Discussion in 'iPhone' started by j2ee, Sep 28, 2015.

  1. j2ee Suspended

    j2ee

    Joined:
    Apr 21, 2015
    #1
    I bought a new Iphone 6s Plus, I find out the top plastic inside the headset jack is "broken". Here is a photo of similar case:
    [​IMG]
    Does anyone have similar issue?
    I contact Apple and I could get a replacement, but I have already put a new glasses protector cover on the Iphone. If I get a replacement then the glasses protector would be total lose. If this issue is very common and very high chance that it would happen again even I get a replacement, should I just use the current one? The glasses protector is around $20 US dollars.
    Please give advice and thanks.
     
  2. toughnut macrumors member

    Joined:
    Dec 29, 2014
    #2
    I noticed the same on mine but not as bad as yours. Mine is just a slight "crumple". It seem like the inner plastic sleeve is made too big or the drill hole is too small.
     
  3. j2ee thread starter Suspended

    j2ee

    Joined:
    Apr 21, 2015
    #3
    Are you going to request a new replacement? We are all within 14 days and should be able to get a new one.
     
  4. marmiteturkey macrumors 6502

    marmiteturkey

    Joined:
    Aug 27, 2005
    Location:
    London
    #4
    I think you just suck up the $20 as a loss and get a replacement phone.
     
  5. j2ee thread starter Suspended

    j2ee

    Joined:
    Apr 21, 2015
    #5
    I understand. Do you think it is possible to transfer the glasses protector to the replacement phone? It will be a week in between shippment back the broken one and new one arrival.
     
  6. marmiteturkey macrumors 6502

    marmiteturkey

    Joined:
    Aug 27, 2005
    Location:
    London
    #6
    If it's glass, you may well be able to if you're careful taking it off. Just keep it clean in between times (maybe in a glass of water? I don't know - dust is a nightmare).

    If it's a film protector, I'd not even try, they tend to stretch when you remove them.
     
  7. j2ee thread starter Suspended

    j2ee

    Joined:
    Apr 21, 2015
    #7
    It is glasses. I am thinking to put it on cleaned mirror.
     
  8. Shadowbech macrumors 68040

    Joined:
    Oct 18, 2011
    #8
    What brand is the glass if I may ask? If it's Zagg Glass then you have a lifetime warranty and all you need is to pay shipping, which is just 5 bucks I think. Go visit their website for more info.
     
  9. j2ee thread starter Suspended

    j2ee

    Joined:
    Apr 21, 2015
    #9
    It is just a local brand, don't have life warranty like zagg glasses. Just check amazon and zagg is just around $25 with life warranty, that is good deal.
     

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