New iPhone 7+ problem?

Discussion in 'iPhone' started by slwiser, Sep 27, 2016.

  1. slwiser, Sep 27, 2016
    Last edited: Sep 28, 2016

    slwiser macrumors member

    Oct 26, 2012
    The iPhone was already updated to the latest iOS before leaving the store. IPhone 7+ with 256 gigs.

    Has anyone seen a situation when updating the iPhone 7+ from a restore and it almost completes it's update with everything working. Then you go into purchased apps and start downloading the ones that failed to update only to have the phone screen go black with a rotating wait symbol then with a black screen like that for about 4-5 seconds then flashes the passcode pad up for a half second with a short tone. This sequence never stops.

    I took it into iTunes without any success on recovery. It still takes me to this described rotation.

  2. happyslayer macrumors 6502a


    Feb 3, 2008
    Glendale, AZ
    I've not seen that before. Have you tried holding in the power button and the lower volume button for about 5-10 seconds? That's the new reset combo.
  3. slwiser thread starter macrumors member

    Oct 26, 2012
    This takes into reset mode which using iTunes does nothing but takes it back into this rotation as described.

    Yes several times.
  4. slwiser thread starter macrumors member

    Oct 26, 2012
    Had to go to the Apple store. They fixed it. I was doing something wronk when attempting to update.

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3 September 27, 2016