New iphone, but no 3g internet

Discussion in 'iPhone' started by applemonkey, Jan 8, 2009.

  1. applemonkey macrumors member

    Dec 21, 2008
    I purchased an iphone and was trying to access the internet, but i could only access it when i was connected to wifi. I went online to check my rate plan and there is no 24 dollar (premiere discount) a month data plan for the iphone. So i was wondering why this is? do i have to wait or do i call?
  2. Rayfire macrumors 68030


    Aug 25, 2008
    Try putting Airplane mode ON then put it back off.
    Then try to see if your phone will have 3G, then try Safari..
    If no luck, try Edge first (by disabling 3G services) see if that works

    With regards to the discount, you're referring to a FAN discount?
    Does your FAN state that $24 is the price for a data plan for the iPhone?
    If it is, just call AT&T to ask to verify, if not then you're cost will be $30.
  3. Hutch1 macrumors 6502a


    Jul 24, 2008
    Guelph, ON
    Why not phone your provider and ask them, I'm sure they could tell exactly why as opposed to a bunch of SWAG's.
  4. SFStateStudent macrumors 604


    Aug 28, 2007
    San Francisco California, USA
    Ok, I'm offering my SWAG:

    You must signup again for your FAN discount with your AT&T Corporate Store, since they would have to see your ID reestablishing that you are associated with that corporation in some manner.

    Next, you should contact AppleCare to see if you have a problem getting 3G at the location you are not receiving 3G access. Then call AT&T to setup your $30 data plan, if it hasn't already kicked-in, again just my SWAG...:D
  5. dborja macrumors 6502a

    Sep 13, 2007
    Northern California
    Sorry if you already know this but there is a 3G enable switch in Settings->General->Network. Is it on?
  6. Diode macrumors 68020


    Apr 15, 2004
    Washington DC
    Sounds like there is no data plan attached to your phone. Call and ask ....
  7. sparkyms macrumors 65816

    Feb 22, 2007
    Southampton UK
    Seeing as when you went online and looked and there was no Data Plan, I guess they haven't activated data on your account.

    Your best bet is to call AT&T and get that sorted.
  8. ilfn143 macrumors 6502

    Aug 27, 2008
    Enron by the Sea
    you still have data access thru edge if 3g is off
  9. cellocello macrumors 68000


    Jul 31, 2008
    Toronto, ON
    The people have spoken, Apple Monkey - just call and ask.
  10. applemonkey thread starter macrumors member

    Dec 21, 2008
    thanks for the replies i tried the 3g switch no can do. So they must have not activated my data plan. Also the FAN discount shows up online, for 24 dollars.

    Again thanks for the SWAG :D

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