New Iphone Restoring?

Discussion in 'iPhone' started by brian.kirby, Sep 11, 2008.

  1. brian.kirby macrumors newbie

    Jul 11, 2008
    So I just traded out a broken Iphone for a new one at the apple store and brought it home to put all of my contacts and music on it so I plugged it into Itunes. It brought up a page that asks you whether you want to restore from a previous Iphone and I said yes. Then it came up with a screen that says it cant complete the restore. I went to the support page on apples website and followed all the little things that it suggested for me to do. I even re-downloaded and installed Itunes and still nothing. Any thoughts? I'm really lost and need some help. Any ideas would be extremely helpful.
  2. Amt macrumors regular

    Aug 19, 2008
    Don't restore it from a back-up (previous iPhone). Set it up as a new one, then re-sync everything.

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