New iphone user requires help please

Discussion in 'iPhone Tips, Help and Troubleshooting' started by sarahjlov, Dec 5, 2009.

  1. sarahjlov macrumors newbie

    Joined:
    Dec 5, 2009
    #1
    I have just bought an iphone. Unistalled itunes and then downladed latest version, plugged iphone into laptop via usb, iphone does not appear in itunes and I get an error message saying I need to reinstall?????
     
  2. Moi un Mouton macrumors 68000

    Joined:
    Mar 18, 2008
    Location:
    Bracknell UK
    #2
    What exactly does the error message say? That you need to reinstall what?

    Can you post a screenshot?
     
  3. MrBrekke macrumors 6502

    MrBrekke

    Joined:
    Oct 1, 2009
    Location:
    Norway
    #3
    you need to delete the itunes folders also. if you are using windows also.
     
  4. alfred1986 macrumors member

    Joined:
    Nov 16, 2009
    #4
    Try posting the error message you are getting. Than we may find the resolution.
     

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