New Iphone won't be recognized on my itunes

Discussion in 'iPhone Tips, Help and Troubleshooting' started by fitworldmac, Sep 15, 2009.

  1. fitworldmac macrumors member

    Joined:
    Aug 23, 2009
    #1
    I lost an old iphone that was synced to my itunes. I since purchased a new one. I set it up at the apple store. I hooked it to my computer and it wont charge through the computer and also doesnt show up in my itunes. Basically it has no reaction when i hook it up to my computer. any ideas or help out there?
     
  2. kazutoshi macrumors newbie

    Joined:
    Sep 14, 2009
    Location:
    japan .chiba
    #2

    how can? while the iphone you can go to the homescreen ..
    USB may be in trouble trying to replace the USB or move to another computer
     
  3. vwDavid macrumors regular

    Joined:
    Aug 20, 2007
    #3
    This just happened to my iphone 3gs. my imac will not recognize it anymore but it pops up on my wifes macbook.

    What to do? I tried restarting both, changing USB ports. Apple system profiler can see the device but not itunes.

    help
     
  4. -aggie- macrumors P6

    -aggie-

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    #4
    Sounds like an iTunes issue. Did you update to 9?
     
  5. vwDavid macrumors regular

    Joined:
    Aug 20, 2007
    #5
    for my, I just updated to 9.0 and 3.1 I am on a mac. I sync'd once but today it won't connect.
     
  6. intrepid00 macrumors 6502

    Joined:
    Sep 28, 2008
    #6
    The cords Apple give fall apart or pinch easy as hell. Try another USB cable. I go through one about 1 every 8 months. They are fine for 2 months, start to rot apart within 3 and become useless in 8.

    The Belkin one lasted a lot longer.
     
  7. vwDavid macrumors regular

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    Aug 20, 2007
    #7
    yep, I even tried a brand new one never been use iphone sync cable out of the box.
     
  8. vwDavid macrumors regular

    Joined:
    Aug 20, 2007
    #8
    I turned the iphone off and plugged it into the imac and the iphone automatically turned on but was not recognized.
     
  9. -aggie- macrumors P6

    -aggie-

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    #9
  10. vwDavid macrumors regular

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    Aug 20, 2007
    #10
    thanks but those directions are for win XP... any trouble shooting for this on a mac?
     
  11. -aggie- macrumors P6

    -aggie-

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    #11
    Don't search much? :)

    http://support.apple.com/kb/HT1224

    Doesn't say it applies to 9, but that's probably because it just came out.
     
  12. dvdhsu macrumors 6502a

    dvdhsu

    Joined:
    Mar 28, 2008
    Location:
    Palo Alto, CA
    #12
    Ah-ha!

    Anyways, there is always the Genius Bar. :)
     
  13. vwDavid macrumors regular

    Joined:
    Aug 20, 2007
    #13
    actually I search a lot, so, since I am tired and weary and fighting this iphone I thought I'd continue asking since you have been so generous this far.

    I ended up trashing itunes and itunes prefs, d/ling and reinstalling itunes and it is now recognized and syncing and appears to have no negative after effects at the moment.

    Again, thanks for the help!
     
  14. -aggie- macrumors P6

    -aggie-

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    #14
    Always good to see a happy ending.

    The iTunes syncing issue seems to be happening to a number of people on the site.
     
  15. vwDavid macrumors regular

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    Aug 20, 2007
  16. vwDavid macrumors regular

    Joined:
    Aug 20, 2007
    #16
    Weird, this happened to me again, but it was the perfect timing to upgrade to itunes 9.0.1 and luckly it started working again.
     

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