iPhone XS Max New iPhone XS Max with apple care?

KBS756

macrumors 6502a
Original poster
Jan 27, 2009
548
14
Hi did something dumb and somehow dropped my phone against a counter corner before i caught it ... dented the area around the lightening port slightly .. do you get a new phone right now for apple care since there can't be any refurbs yet right?

No Screen Crack or anything just gotta muscle to get the lightening cable in and out ...

I'm a moron I know
thanks!
 

M33-1

macrumors 6502
Jun 15, 2010
276
153
I think you will be fine. I have AppleCare as well and wondered if it covers dents. I know it covers glass breakage, water damage, or complete destruction. I’ve heard they won’t replace glass that is just scratched. Will a dent count?

Wondering what others have claimed to get a replacement and where the line is drawn.

Sorry for your damage on your new phone.
 

ivantwilliams

macrumors 68020
Nov 30, 2014
2,034
1,335
Atlanta, GA
Book an appointment to go in. More than likely, they will simply replace it. Apple employees are often very nice about helping out, without 'hitting' your Apple Care first time.

Well, that has been my experience...
 
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