New iPod BROKEN!

[sammyman]

My brand new 30GB iPod apparently stalled! It is on, and it won't play, or turn off. I held all buttons for ever and still nothing. I plugged it in and nothing! What could be wrong? How can I at least turn it off?

 

[tech4all]

My brand new 30GB iPod apparently stalled! It is on, and it won't play, or turn off. I held all buttons for ever and still nothing. I plugged it in and nothing! What could be wrong? How can I at least turn it off?

I'm assuming you have the 4G iPod Photo? Holding down all the button probably won't do anything, but holding down I THINK - Menu and the Center button, will reset it.

 

[mad jew]

Have you tried holding down the middle button and the top of the click wheel simultaneously? This should hopefully reset it.

 

[dornoforpyros]

ditto, go get the instruction book and double check the reset instructions and give it a go. My 40gb 4G iPod frooze up like this one me once and I reset it and hasn't happened since.

 

[mad jew]

Just a BTW, assuming the reset fixes your problem, I'm pretty sure it would have been caused by the iPod having to access the hard drive whilst being jerked around quite a bit. It happens to mine quite a bit because I go running with it all the time. There's a buffer to prevent this so it's fine so long as I let the iPod choose the tracks and I don't go playing random stuff as I'm running. This way it'll keep the buffer filled and it won't really have to access the hard drive.

 

[patrick0brien]

My brand new 30GB iPod apparently stalled! It is on, and it won't play, or turn off. I held all buttons for ever and still nothing. I plugged it in and nothing! What could be wrong? How can I at least turn it off?

-sammyman

Let the battery run out, then recharge. It should be fine then.

iPods can sometimes 'run home to momma' if given a good static shock, been jostled, had some water dripped on it, etc.

You let the battery go, and it'll forget the trauma, and should come happily back to you..

 

[sammyman]

The reset worked, but there are no more photos! They all got deleted, which is weird since I updated my ipod a couple of days ago.