Got a brand new Ipod Touch (1G, seal in original Apple Black Box) as a gift 2 days ago. When connect to Dell laptop (for battery charging), the Apple Logo appear for a few second and screen turn black. The itune (latest version) didn't recognize the Ipod touch. Window explorer didn't recognized it either. Nothing happen when the Ipod touch is not connected to the PC. I tried various method, press sleep button and home button together (with USB connection), the Apple logo appeared then disappear. Then release the sleep button with Home button continue pressed -> nothing happen..... I had tried it for 2 days now and still nothing worked. I called Apple technical support today. After providing my name and the serial number, the customer service told me that the warranty has expired 149 days ago and I will have to pay $30 to continue the technical support to find out what the problem is!!! I told her I just receive it as a gift 2 days ago (via mail), and registered the Ipod yesterday, how can the warranty expired. Anyway, after 7 minutes of back and forth, she won't go further with the conversation without me paying $30. What a terrible experience. Any help would be appreciated. Thanks.