I'm trying to help out a friend,,, She just bought a new ipod touch. I walked her thru setting up itunes, and how to add music to the library. (doing this over internet chatting on IM) Everything went well, until she plugged the ipod into the computer to sync it, as soon as she plugs it in, the screen turns blue with a message saying something like- a problem has been detected and windows has been shut down to prevent damage to your computer. Then it said something about hardware vendors for product updates. I know this isnt alot of info, I'm trying to figure it out over IM's myself... Has anyone had a similar problem? Or have any idea what would cause this to happen? BTW.. She's got the latest version of Itunes, and running it on a Windows XP laptop.