new iTunes store

Discussion in 'Apple Music, Apple Pay, iCloud, Apple Services' started by hehe299792458, Oct 9, 2015.

  1. hehe299792458 macrumors 6502a

    hehe299792458

    Joined:
    Dec 13, 2008
    #1
    My account used to be in the Canadian iTunes store with the attendant Canadian credit card, address, etc

    However, I recently moved to the US and have changed my credit card, address, etc to the US. As such, I have also changed the "Region" of the account to US.

    However, now under my "Purchased" tab (either this be in iTunes, the Mac App Store, etc), all of my purchased items are now gone. Is there a way to get them back? For the vast majority of them - e.g. Angry Birds - I am certain they should be available in both the Canadian and American App stores.
     
  2. Rigby macrumors 601

    Joined:
    Aug 5, 2008
    Location:
    San Jose, CA
    #2
    You can only access your purchased items while using the store you purchased them from (see here). It's not possible to transfer your purchases from the Canada store to the US store.

    If you switch back your region to Canada, you should be able to download them again though. It might be better to create a new account in the US so you can keep downloading and updating your existing items through the old one. It's possible to use items from multiple stores in parallel on iOS devices.
     

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