New iTunes version won't open

Discussion in 'Mac Apps and Mac App Store' started by Boomsdog, Apr 12, 2015.

  1. Boomsdog macrumors newbie

    Oct 28, 2013
    Hi, I just updated to the latest version of iTunes, 12.1.2. However, it won't open when I click it. No bouncing on the dock, nothing. Any ideas anyone?
  2. charlituna macrumors G3


    Jun 11, 2008
    Los Angeles, CA
    two possibilities come to mind. crap install or crap user data screwing it up. the latter has an easyish way to check. Create a test user and see if you can open iTunes in that. if you can then it's not the app but your data. what part is the tricky bit to sort out. could be your library file, could be your prefs. you'll have to experiment
  3. Boomsdog, Apr 12, 2015
    Last edited: Apr 12, 2015

    Boomsdog thread starter macrumors newbie

    Oct 28, 2013
    It doesn't work as a guest user, so I guess it's my install then. Any suggestions? I'm no good with this stuff :p

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