Why do we have to keep going in "I think Apple should offer a higher base config" vs. "if you want a higher config, just pay more" argument circles?
I think there are a few factors.
1.) Apple is seen as a premium equipment maker, but also has a rep. for price gouging. Whether that's so and how badly (e.g.: is the Apple Studio Display grossly over-expensive or just misunderstood and under appreciated?) is debated.
2.) Given that Macs are pricer than cheap PCs, there's the sense the product ought to be 'premium,' and Macs are often kept and used a long time. 8 Gig RAM isn't seen as premium, especially in Macs where it's seen as hamstringing their potential. It'd be like selling a sport car with an underpowered engine okay for basic driving but not what people expect sports cars to be able to do.
3.) I suspect sympathy for buyers who don't know the technical pro.s and con.s of the RAM allotment is an issue. That RAM is not upgradable is a big issue.
4.) In addition to RAM and SSD upgrade costs seen as excessive, during the Black Friday/Cyber Monday sales season, I saw sales on base models, but I don't recall as many on build-to-order. If the base models tend to go on sale and BTO much less so, than to get a BTO with more RAM and/or SSD may in practical reality cost another $150 - $200
in addition to the big charge for the upgrade itself.
5.) Resentment of perceived 'bait and switch.' Apple products like the Mac Mini and MacBook Air are advertised at what look like great prices, but upgrades to more mid-range RAM and SSD jack the price way up, then you see a sale on the base model but not the BTO so the effective difference is even greater.
Question: is this the experience of the rest of you, or do you find sales equally apply to BTO Macs?
I suspect many users hope fomenting awareness and resentment at the grassroots level may eventually raise up enough pushback to nudge Apple toward raising the base specs. Thus they may be alert to opportunities to draw attention to the issue.
And there are people who disagree with one of more of these arguments.
So as you allude, round and round me go. Where we stop, nobody knows...