New Mac Mini User - Some Questions

Discussion in 'Mac mini' started by SOLLERBOY, Jun 10, 2009.

  1. SOLLERBOY macrumors 6502a

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    #1
    Hi, I recently bought a 2009 mac mini, I noticed the superdrive is extremely slow and noisy and vibrates a lot, it took nearly two hours to install ilife 09 which on my other machines takes a matter of minutes. It also seems to be running very hot idling at about 45-50 c where as my other machines idle at 35-40. The fan never seems to step up above 1500 rpm, are these things normal in minis?? Thanks for the help.
     
  2. Hellhammer Moderator

    Hellhammer

    Staff Member

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    #2
    Call Apple, it sounds like your optical drive is defective.
     
  3. Nukemkb macrumors 6502a

    Nukemkb

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    #3
    Oh, it definitely needs to be taken back to the store - maybe for an exchange rather than repair!
     
  4. MTI macrumors 65816

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    #4
    A defective Apple product . . . impossible! :D

    Yes, it's a hardware issue . . . it took less time to install Leopard and iLife '09 on a Dell Mini 9. ;)
     
  5. SOLLERBOY thread starter macrumors 6502a

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    #5
    :mad: I bought the thing from an apple store in the us, the guarantee is still worldwide though isn't it?

    BTW, I've never returned an apple product before what is the procedure?? Should I call them first?


    And can anyone tell me what minis are normally like?
     
  6. MacAndy74 macrumors 65816

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    #6
    Yep. Worldwide warrantee. Just call Apple and they will assist you.
     
  7. SOLLERBOY thread starter macrumors 6502a

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    #7
    This thing is supposed to make my life easier. not harder. I just turned it on again now and the colours are all odd on the screen like blues and greens all washed out, I did the hardware test but it found nothing,. Apple here I come.
     
  8. Jizzle032 macrumors newbie

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    Jun 10, 2009
    #8
    hey there!

    Just wondering why are you installing iLife 09 when it comes pre installed with all new minis?
     
  9. SOLLERBOY thread starter macrumors 6502a

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    #9
    I did a fresh re install of leopard when I got it as I don't need all the printer drivers etc, I decided to install all of my other stuff separately.

    I called apple and they said that it was my tv's fault:confused: I insisted that a superdrive issue could not be caused by my screen but they did help me to get rid of the screen issue by messing with PRAM - I was told to call back if the disc issue persists.
     
  10. J&JPolangin macrumors 68030

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  11. SOLLERBOY thread starter macrumors 6502a

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    #11

    seems to be ok, still a bit hotter than my other two machines but no major issues, I used the superdrive quite a bit to add to my itunes library and it was silent and ran very slowly which is a bit odd but it seems ok.:cool:
     
  12. Hugh macrumors 6502a

    Hugh

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    #12
    Superdrive

    What do you mean it's hotter? If the Superdrive is slow, I would take it back to Apple and get a new one if you just bought it. You shouldn't have to put up with a defected product. :/

    Hugh
     
  13. J&JPolangin macrumors 68030

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    #13
    ...do you think the mini has less venting on it than your MB?

    My iMac seems to vent fairly well and SMC works well to turn the fans up when needed, why not try that on your mini?
     
  14. SOLLERBOY thread starter macrumors 6502a

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    #14
    yeah, both the imac and macbook seem to manage their temps fine and have less vents than the mini.
     
  15. arcadeforest macrumors member

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    Feb 25, 2008
    #15
    Call them back, don't let Apple put you off into using a defective drive. If its showed problems have them fix it.
     
  16. Nukemkb macrumors 6502a

    Nukemkb

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  17. SOLLERBOY thread starter macrumors 6502a

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  18. DavidR91 macrumors member

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    Bourne, Lincs, UK
    #18
    Get a complete replacement. The Sales of Goods Act in the UK means you're entitled to a replacement for up to six months after purchase (and the burden of proof is on the manufacturer to show it isn't faulty rather than your duty to show it is). Even if it's working OK-ish now, I would be weary of the entire machine - it's hard to say whether it will be isolated to only the CD drive (or I/O in general)

    So yeah, get a replacement. They'll fob you off with a load of flak about "it isn't our policy" but it's irrelevant, you're legally entitled to a repair or replacement (and you get to select which, not them).
     
  19. SOLLERBOY thread starter macrumors 6502a

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    #19
    It's what i'm probably gonna do but i'm concerned as i don't know how these should behave so i don't want to look like an idiot going into the store with a working mac lol.
     
  20. Capt Crunch macrumors 6502

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    #20
    The superdrive shouldn't take two hours to install iLife. Somethings wrong.
     
  21. kinnyboy macrumors newbie

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    Oct 28, 2004
    #21
    Just bought my mini today. Spent an hour installing 4 gig of Crucial ram and a WD 500gig drive. Have been installing software for 4 hours now. It took 2 hours just to do iphoto alone!! Obviously there HAS to be a problem with this superdrive. Cant believe im going to have to do open the bloody thing up and swap the hd and ram out again just to take it back to the store. What the hell is going on with these superdrives??
     
  22. SOLLERBOY thread starter macrumors 6502a

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    #22
    Mine sounds very "loose" for lack of a better term than my imac and macbook. It sounds week and feeble, when and where did you buy your mini? also does the power brick state 120-240v or 210-220. I believe there is a certain batch of minis that shipped with a mis labeled power adapter.
     

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