Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

ipodtouchy333

macrumors 65816
Original poster
Nov 15, 2007
1,055
0
US
Ok, well I just got my first mac 2 days ago. Well I burned my old iTunes library onto a few DVD's to just transfer over to my new macbook. I have burned most of my stuff on there but I started to have a problem. During the copying process of a DVD to iTunes I put my computer to sleep and a few hours later brought it back up and iTunes was frozen. So I finally force quit it and it says now I can't even open iTunes because it is "locked" or something. I can't eject the cd either. So then I just pushed the power button and hit shut down and now it has been frozen on the leopard screen (no desktop) with the little "bars" just going around in a circle.....please help!
 
Maybe try holding down the power button for a few seconds until it turns off, and then restarting.

How were you copying DVD's in iTunes? If you're ripping, you may be better off with a dedicated program like Handbrake.

EDIT: Never mind, I re-read your post.
 
try holding option while powering up. see what that does for you. if that doesnt help, call apple care or pop into your local apple store.
 
Call Apple Care. Unlike most PC tech support, you usually don't have to wait too long to reach somebody, and they are actually helpful. You get it free for 90 days, so take full advantage of it while you can.
 
Thanks everyone. Yeah, I didn't realize I could just hold the power button down to shut it off (I'm new to macs, ha). Anyways, now everything is ok EXCEPT the dvd is now stuck in the optical drive and it does not appear on the desktop to eject or in iTunes. Ugh!
 
From Apples OS X help files:
If you can’t eject a CD or DVD, try the following:


Quit all applications that are using files on the disc, and try again.


Open Disk Utility (in the Utilities folder in the Applications folder), select the disc, and choose File > Eject.


Choose Apple menu > Restart, and then hold down the mouse or trackpad button until the disc ejects.


If your drive has an emergency eject hole, put the computer to sleep and insert a large, straightened paper clip in the small emergency eject hole of the drive (the location varies, depending on the drive). Push firmly until the disc ejects.


If all other methods fail, you can try to eject the disk using the firmware. (This may not work on all computers. For example, it does not work on Intel-based computers.)

BTW, I'm just curious, how is it that someone with almost a 1000 post, in a Mac forum, is JUST NOW buying their first ever Mac computer :eek:

You should be ashamed ... :cool: at least for admitting it anyway :rolleyes:

WELCOME TO THE CLUB :D:D:D
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.