New Macbook Air i7, 31 cycle counts already!

Discussion in 'MacBook Air' started by RSNL, Aug 23, 2011.

  1. RSNL, Aug 23, 2011
    Last edited: Aug 23, 2011

    RSNL macrumors regular

    Joined:
    Dec 28, 2007
    #1
    I just got it last night and I haven't charged the 11" yet. I don't think 31 cycles for a brand new air is right. Should I bring it in to the geniuses?
     
  2. ZBoater macrumors G3

    ZBoater

    Joined:
    Jul 2, 2007
    Location:
    Sunny Florida
    #2
    It looks like someone took your MBA for a joy ride!!! :D

    Is this as reported by Cocunutbattery?
     
  3. RSNL thread starter macrumors regular

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    Dec 28, 2007
  4. KPOM macrumors G5

    Joined:
    Oct 23, 2010
    #4
    That seems pretty high and more than just "testing." Mine had 1. I had a refurbished model once that had 13 cycles.
     
  5. RSNL thread starter macrumors regular

    Joined:
    Dec 28, 2007
    #5
    yah im bringing it in today at the applestore.
    I got this from amazon so hopefully they dont make me return it to them and hopefully replace it at the applestore.
     
  6. minnus macrumors 6502

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    Aug 12, 2011
    #6

    Must be a third party... Amazon doesn't sell the i7 Macbook Airs.
     
  7. RSNL thread starter macrumors regular

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    Dec 28, 2007
  8. jsolares macrumors 6502a

    Joined:
    Aug 8, 2011
    Location:
    Land of eternal Spring
    #8
    I've had mine for two weeks or so and the cycle count is 4 (yeah i don't use it that much, it's a secondary machine to the iMac and i don't have to go out to work that much)
     
  9. xkmxkmxlmx macrumors 6502a

    xkmxkmxlmx

    Joined:
    Apr 28, 2011
    #9
    Sounds like you got a refurb sold to you as new. Return asap!
     
  10. iphonsteve4ajob macrumors regular

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    Aug 6, 2011
    #10
    Sounds like an Amazon conspiracy. ;) That's a lot of usage.
     
  11. calvol macrumors 6502a

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    Feb 3, 2011
    #11
    Sounds like it's a return. My 2010 Air refurb only had 3 cycles and 5 weeks old when I got it back in Feb.
     
  12. RSNL thread starter macrumors regular

    Joined:
    Dec 28, 2007
    #12
    so i went to the applestore...theyre willing to replace the battery, but wont replace the system bc it was brought from amazon.
    What would you guys do? Get a whole new one from amazon or just get that new battery from apple?
     
  13. KPOM macrumors G5

    Joined:
    Oct 23, 2010
    #13
    If there is nothing else wrong, I'd take the new battery and be done with it. They are rated for 1000 cycles, so it probably won't be a big deal otherwise, but then that way you have a "brand new" device. Also, keep the receipt and call Amazon back. See if they'll give you an adjustment since they sold you an open box machine and didn't tell you. You'll have the Apple repair as evidence that the machine was used.

    I wouldn't ask for or expect too much, but maybe they'll give you a little something that you could use toward accessories for your new Mac.
     
  14. jsolares macrumors 6502a

    Joined:
    Aug 8, 2011
    Location:
    Land of eternal Spring
    #14
    If everything else is fine, i'd get a new battery.
     
  15. rhinosrcool macrumors 65816

    rhinosrcool

    Joined:
    Sep 5, 2009
    Location:
    MN
    #15
    Last week, when I received my 11" air, it had 20 cycles on it. Since it was sealed in Apple's packaging, I'm pretty sure it wasn't a refurb. But really who cares? It is in fantastic shape, has the Samsung display and ssd, and works perfectly. However, a new battery would be nice...;)
     
  16. RSNL thread starter macrumors regular

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    Dec 28, 2007
    #16
    Thank you guys. I will keep the Macbook Air and will call Amazon to see if they can do anything for me.
     
  17. iExpensive macrumors 6502

    iExpensive

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    Oct 18, 2010
    Location:
    Las Vegas
    #17
    Hey, look on the bright side, you have 969 cycles to go until it hits 80%
     
  18. iphonsteve4ajob macrumors regular

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    Aug 6, 2011
    #18
    +1 lol..
     
  19. qwerf123 macrumors regular

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    Jul 23, 2011
    Location:
    UK
    #19
    Ask for a partial refund or something similar. They also are willing to do something like if you speak to a manager due to costs to collecting and redelivering another item.
     
  20. Abstract macrumors Penryn

    Abstract

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    Dec 27, 2002
    Location:
    Location Location Location
    #20
    If you got the faster Samsung SSD model, I'd keep the one I have. :p
     
  21. richpjr macrumors 68030

    richpjr

    Joined:
    May 9, 2006
    #21
    Mine had 1 on it as well.
     
  22. RSNL thread starter macrumors regular

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    Dec 28, 2007
    #22
    I haven't had a chance to talk to amazon yet. I hope to do it tonight.
     
  23. dubAdub macrumors member

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    Mar 31, 2011
    Location:
    Bray, Ireland
    #23
    Mine has a cycle count of 0.

    I haven't plugged in the power supply yet.
     

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