New Macbook Air keyboard and pad do not work

[Slappi]

Had it for one day and everyththing worked fine. Opened it up today and the keyboard lights up but will not work and either will the pad. Hooked up a USB keyboard and that worked so I don't know what is going on. Restarted multiple times and all I get is a bluetooth assistant stating it cannot find a keyboard.

It is a brand new 13" base MBA.

Any ideas?

 

[Elven]

I'd say return it to the store, being a new revision always going to be the odd one with an issue.

I am very confident you shall walk out with another and their apologies.

 

[marrzie]

Dont even bother, just take it back and get a new one.

 

[Slappi]

Thanks guys... oh well.... stuff happens I guess.