New Macbook Air, stuck at bluish screen when starting up

Discussion in 'MacBook Air' started by kenken182, Feb 17, 2014.

  1. kenken182 macrumors newbie

    Joined:
    Feb 17, 2014
    #1
    Hi, recently I bought a new macbook air (January) and, starting a week ago, the screen would freeze up and I would have to force close it. This would happen every day, at least twice. Now, today, I had to force close it again, and this time, it just froze at a bluish, grayish screen. I kept trying to force close it and re-open it, but it didn't fix it anymore.

    Any suggestions?

    Also, a note is, I play a lot of League of Legends on it.

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    While I'm in this blue screen, I also can't click or do anything.

    No mouse cursor.

    Also, the keyboard is unresponsive because when I click caps, nothing happens.

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    One more note is that, I can hear the start up sound.
     
  2. yey365 macrumors newbie

    Joined:
    Jul 2, 2004
    #2
    Re; New Macbook Air, stuck at bluish screen when staring up

    Hi kenken182.

    The hard disk may be corrupted, though there is usually a ? on the screen if there's a disk problem.

    You may be able to recover the disk using the Recovery utility (Command-R on boot) and verify/repair permissions via disk utility if the disk is detected.

    How were you force closing when the screen would freeze? Command-option-esc or hard power-off and startup?

    Regards,

    Jim
     
  3. kenken182 thread starter macrumors newbie

    Joined:
    Feb 17, 2014
    #3

    Hard power-off.
     

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