New Macbook battery problem

Discussion in 'MacBook' started by matt9535, Nov 5, 2012.

  1. matt9535 macrumors newbie

    Joined:
    Nov 5, 2012
    #1
    Model Information:
    Serial Number: DP-ASMB013-3a95-8781
    Manufacturer: DP
    Device name: ASMB013
    Pack Lot Code: 0000
    PCB Lot Code: 0000
    Firmware Version: 0102
    Hardware Revision: 0300
    Cell Revision: 0100
    Charge Information:
    Charge remaining (mAh): 0
    Fully charged: No
    Charging: No
    Full charge capacity (mAh): 0
    Health Information:
    Cycle count: 6
    Condition: Check Battery
    Battery Installed: Yes
    Amperage (mA): 47
    Voltage (mV): 4169

    Brand new battery wont charge, assume the mAh 0 is a problem but is there anything i can do. Have tried SMC reset already with no success. The cycle count is 6 so its new!
     
  2. GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #2
    Where did you get the battery? From Apple, or did you buy a knockoff? If you've reset the SMC and you've made sure the battery is properly installed, I would take it back. I wouldn't trust or recommend any non-Apple battery, due to the number of problems reported with "knockoff" batteries. Also, there is no assurance that knockoff batteries have the same charging technology that Apple uses, involving the battery, the MagSafe adapter and the Mac's logic board.

    Battery Replacement

    The link below should answer most, if not all, of your battery/charging questions. If you haven't already done so, I highly recommend you take the time to read it.
     

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