New Macbook Cracked Screen

Discussion in 'MacBook Pro' started by ronalsk, Apr 27, 2007.

  1. ronalsk macrumors newbie

    Joined:
    Jan 25, 2007
    Location:
    Tampa
    #1
    i'm seriously on the verge of tears! i bought a new black macbook 3 months ago, i love it!! i own an imac which i've had for 3 years with no problems. anyway, i opened my macbook today and used it for an hour, put it to sleep, then come back to use it and notice what appears to be a long strand of hair. at this point i'm not even thinking it could be a crack since i've never mishandled the notebook in any way, shape or form. everytime i would flip the screen to put the computer to sleep and opened it back again, the line kept getting worse. i made an appointment at my local store and got the 'any cracks are not covered under warranty' story. can i just tell you how careful i am with my apple products? i've hardly moved this baby around since i've owned it. i seriously have no idea what could've caused the crack and now i'm pretty much s.o.l. unless i want to shell out around $700.
    i am beyond frustrated and have read of so many other people with the same problem. has anyone had a similar experience?
     
  2. thesnowman16 macrumors member

    thesnowman16

    Joined:
    Mar 24, 2007
    Location:
    New Zealand
    #2
    ring apple. the phone support is better than there instore support.
     
  3. iW00t macrumors 68040

    iW00t

    Joined:
    Nov 7, 2006
    Location:
    Defenders of Apple Guild
    #3
    Sorry for your mishap. It is ok, people generally don't post the truth on these forums.

    On another thread someone was saying how his MBP with a badly crushed corner is of no fault (or negligence) of his own and how Apple should fix it as a cosmetic issue.

    Screens don't crack mysteriously for no reason, you must have applied too much warping on it.
     
  4. Cybergypsy macrumors 68040

    Cybergypsy

    Joined:
    May 16, 2006
    Location:
    Central Florida!
  5. PCRanger macrumors regular

    Joined:
    Dec 12, 2006
    Location:
    London, UK
    #5
    My friend's cat sat on her laptop when the lid was closed, and the screen cracked...do you have any pets? :eek:
     
  6. Andrew D. macrumors 6502

    Joined:
    Apr 17, 2007
    Location:
    Chicago, IL
    #6
    I would suggest just giving Apple a call directly, see if this might be an occurring problem already. Good luck!
     
  7. point665 macrumors regular

    Joined:
    Jun 27, 2004
    #7
    Maybe the casing was somehow warped which put too much pressure on it?
     
  8. tekmate macrumors newbie

    Joined:
    Mar 27, 2004
    #8
    I feel for you. I once let a paperback book go 6 inches above a laptop who would think that would be an issue? I heard the LCD crack didn't even have to open it to know it was ruined. I have also had a laptop that had been dropped off a bench about 3 feet in height and survived with only minor scrapes.
     
  9. Mr. MacBook macrumors 6502

    Joined:
    Feb 28, 2007
    #9
    It's not exactly a flimsy notebook that breaks easily, but its not a panasonic toughbook and it doesent have tank armor neither.
     
  10. Clarence macrumors regular

    Joined:
    Feb 7, 2007
    Location:
    a mud puddle with a toyota sign in it
    #10
    My mbp has taken not one, but TWO dives off of my cali king bed. I only heard the impact, I was sleeping both times.....:rolleyes:

    I now have a mysterious dent on the passenger side, but other than that NO DAMAGE thank god. I am now much more careful.

    I do believe that the MBP is more sturdy than it looks. My T60 was tougher, but it was a windows machine, and who needs that headache?:D
     

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