New MacBook gets SOD

Discussion in 'MacBook Pro' started by plunar, Dec 12, 2006.

  1. plunar macrumors 6502


    Sep 7, 2003
    Just about daily my new MacBook (less than a week old) gets a message in 6 languages telling me I "must" restart my computer. the entire system is completely frozen, and all i can do is press the power button until it shuts down.

    it seems completely random. first time it happened when i plugged in an ethernet cable, but that's not reproducible. this morning i just moving the cursor when it happened.

    defect? should i send it back?
  2. jimijay macrumors newbie

    Dec 2, 2006
    You should try a fresh install of OS X first and update everything.
  3. jeremy.king macrumors 603


    Jul 23, 2002
    Fuquay Varina, NC
    No you shouldn't.

    What you have is called Kernel Panic. Its usually indicative of a hardware problem. Have you added your own RAM or ordered an upgrade? This is the most common issue. You can try to re-seat it, or just call Applecare since its a week old.
  4. plunar thread starter macrumors 6502


    Sep 7, 2003
    no, everything was installed by apple; it was a custom order machine. unfortunate.

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