new macbook HD failure

Discussion in 'MacBook Pro' started by jsf721, Nov 9, 2013.

  1. jsf721 macrumors 6502

    Joined:
    Dec 27, 2011
    Location:
    Li, NY
    #1
    Is this a big issue. Apple care ran some tests over the phone and my HD is dead. Need to drop off and have replaced. I hope the mozy back up worked? Is this a big issue? Is there a better option for replacement that warranty will cover?

    Thanks
     
  2. blueroom macrumors 603

    blueroom

    Joined:
    Feb 15, 2009
    Location:
    Toronto, Canada
    #2
    What's a mozi back up?

    Dead HDD means they'll install a new HDD and you'll need to restore from a backup you made else it'll be just like a new Mac.
     
  3. old-wiz macrumors G3

    Joined:
    Mar 26, 2008
    Location:
    West Suburban Boston Ma
    #3
    The only replacement that warranty covers is to have it done by an Apple store or an authorized ASP. If you do not already have a backup you are probably out of luck
     

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