new macbook HD failure

Discussion in 'MacBook Pro' started by jsf721, Nov 9, 2013.

  1. jsf721 macrumors 6502

    Dec 27, 2011
    Li, NY
    Is this a big issue. Apple care ran some tests over the phone and my HD is dead. Need to drop off and have replaced. I hope the mozy back up worked? Is this a big issue? Is there a better option for replacement that warranty will cover?

  2. blueroom macrumors 603


    Feb 15, 2009
    Toronto, Canada
    What's a mozi back up?

    Dead HDD means they'll install a new HDD and you'll need to restore from a backup you made else it'll be just like a new Mac.
  3. old-wiz macrumors G3

    Mar 26, 2008
    West Suburban Boston Ma
    The only replacement that warranty covers is to have it done by an Apple store or an authorized ASP. If you do not already have a backup you are probably out of luck

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