New Macbook Pro (2015) not charging off Thunderbolt Display

kildjean

macrumors 6502
Original poster
Apr 16, 2005
263
38
Useless, TX
I have one of the new Macbook Pro's 15" with Force Touch. It's connected to a 27" Thunderbolt Display. It doesn't charge off the monitor. My Macbook Pro 13" with Force Touch does. Any thoughts?
 

Dark Void

macrumors 68030
Jun 1, 2011
2,614
478
And off to the :apple:store you go ...
Helpful.

OP, try taking a look at this link. It is a discussion based on your issue. Have you recently installed any software updates or have you tried simple troubleshoots like a different magsafe connector?
 

superlawyer15

macrumors regular
Sep 15, 2014
227
171
were you just idling when you noticed it wasn't charging or were you in the middle of doing something graphically intensive?

I noticed that mine doesn't charge off the display when the laptop gets hot.
 

kildjean

macrumors 6502
Original poster
Apr 16, 2005
263
38
Useless, TX
OP, try taking a look at this link. It is a discussion based on your issue. Have you recently installed any software updates or have you tried simple troubleshoots like a different magsafe connector?
Hi, well the deference is that when I swap to the Macbook Pro 13" it charges, so I don't think it would be the Magsafe adapter.
 

kildjean

macrumors 6502
Original poster
Apr 16, 2005
263
38
Useless, TX
were you just idling when you noticed it wasn't charging or were you in the middle of doing something graphically intensive?

I noticed that mine doesn't charge off the display when the laptop gets hot.
It was idling, well sorta idling, wasn't doing anything graphic intensive like photoshop or final cut, but using word, and browsing...
 

simonsi

macrumors 601
Jan 3, 2014
4,850
734
Auckland
Hi, well the deference is that when I swap to the Macbook Pro 13" it charges, so I don't think it would be the Magsafe adapter.
Well you asked for "any thoughts" and you should have 2 magsafe chargers as you have two Macs so IMHO and experience that was a very sensible suggestion and would give you some more information. If that simple action is ruled out then post #2 applies...
 
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