So I just got a new 15inch Retina Macbook Pro after returning a custom built 13inch since I needed the additional power, and I noticed on the 15inch my battery already had 4 cycles on it and my custom built had zero on it. Does anyone know why this would happen or is this normal?
Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
New Macbook Pro Battery Question
- Thread starter gjm87
- Start date
- Sort by reaction score
Was this a replacement refurbished model or fresh out of the box. I believe Apple would be good people to check with.
I would give them a call. It is possible that it is incorrectly reporting the cycles. Try resetting the SMC. Also download BatteryHealth from the App Store and see what it says for both the Battery Capacity, Cycle Count, and Age.
My new late 2013 15" in sealed Apple box had 3 battery cycle counts when I first turned it on. So it appears normal for the count to be 0-4. I also called Apple to check the serial number of my unit to verify it was a new and not a refurbished unit or customer return and Apple said it was completely new and never turned on by anyone.
I wasn't sure. I am pretty sure mine said zero but it could definitely be from testing at the factories!
you can download iStat pro for free and check it that way.
otherwise, on the mac...click the apple logo, about this mac, more info, system report, power, and then cycle count.