new macbook pro crashes

Discussion in 'Mac Basics and Help' started by lucnijs, May 11, 2017.

  1. lucnijs macrumors newbie

    Joined:
    Jul 26, 2011
    #1
    Hi all,
    since december 2016 I have a new macbook pro (15 inch, 2016 / 2,6 GHz Intel Core i7 / 16 GB 2133 MHz LPDDR3 ). The last two months it started to crash regularly (see photo).

    18452649_10154804705963323_781577906_o.jpg


    Any one experienced the same?
    I cannot miss my computer, maybe there is an easy solution???

    Grtz,
    luc
     
  2. keysofanxiety macrumors 604

    keysofanxiety

    Joined:
    Nov 23, 2011
    #2
    Looks like graphics failure. Hardware issue so nothing you can do to fix or nothing you've caused; providing the OS is fully up to date of course and you're not using any dodgy third-party USB-C external monitor cables.

    Best take it to an Apple Store or speak with Apple.
     
  3. Fishrrman macrumors G3

    Joined:
    Feb 20, 2009
    #3
    If you go to an Apple Store, take along a printout of the pic you posted above.
    You may not be able to duplicate "the crash" when you're there.
     
  4. Mac128guy macrumors member

    Joined:
    Apr 25, 2015
    Location:
    London, England
    #5
    Same issue for me...crashes every other morning. Ran the hardware test and everything checks out ok.
     

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