New MacBook Pro Hardrive Issues

Discussion in 'MacBook Pro' started by Sherelle, Jan 30, 2017.

  1. Sherelle macrumors newbie

    Joined:
    Jan 30, 2017
    #1
    I bought a new Macbook Pro today OS Sierra mid 2015 model as an ex display from a reputable shop.

    However the shops passwords were on there, I contacted them and they said just reboot the mac.

    So i followed the steps online and I accidentally deleted my hard rive and then it reinstalled an old version of MAC OS X El Captain
    but then it was locked so I followed your steps on here to unlock it and then it took me through all the steps to install this older version Mac OS X but then when i went to finish the installation it says sorry it can be installed as a new version it already on the system.

    However on disk utilities it just says OX Base system on the hard drive settings. Please help I would so appreciate it.
    Thanks

    Sherelle
     
  2. Gwendolini macrumors 6502

    Gwendolini

    Joined:
    Feb 5, 2015
    Location:
    random
    #2
  3. Sherelle thread starter macrumors newbie

    Joined:
    Jan 30, 2017
    #3
    Thank you I have done all this but i have done it incorrectly on erasing my hard drive part :(
     
  4. Gwendolini macrumors 6502

    Gwendolini

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    Feb 5, 2015
    Location:
    random
  5. Sherelle thread starter macrumors newbie

    Joined:
    Jan 30, 2017
    #5
    I've tried that too.. I hope I haven't ruined the hard drive?
     
  6. DeltaMac macrumors 604

    DeltaMac

    Joined:
    Jul 30, 2003
    Location:
    Delaware
    #6
    Didn't this start when you purchased your MBPro from a shop who should have known better than to sell you a Mac that wasn't ready to sell (and had all THEIR stuff set up).
    I think this should be on that shop. Give them an opportunity to fix it for you!
     

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