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pjq1215

macrumors newbie
Original poster
Oct 23, 2008
4
0
Hello Everyone...

I recently purchased the new MBP 15" and I have only had it for about 11 days. Recently I started to have a problem w/ iTunes as I am watching something it would freeze up the whole computer and the only way for me to do anything is t reboot it. So then I call Apple care and as I got on the phone w/ a tech he had me uninstall and reinstall (as if I didn't try this already) but the same problems continue to happen, and this is not just with movies this is w/ tv hows as well. At first I thought it was because I was using an external Hard drive but then I transfered some files over to the main hard drive and boom the same thing happened... I called up the Apple store just a few minutes ago and they would like to take a look at it I just decided to post this to see if anyone else had this problem.

Thanks for listening...
 
Why don't you wait to see what happens when the Apple guys take a look at it, and then post the results of their assessment?
 
I had a similar problem, but not where I had to reinstall/reboot. The freezing went away after I rebooted a few times. Maybe it just needed time to "work things out," but since mine wasn't as bad, we could have just had 2 different causes.
 
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