New Macbook Pro - Kernel Panic?

Discussion in 'MacBook Pro' started by Sammio2, Sep 13, 2008.

  1. Sammio2 macrumors regular

    Sammio2

    Joined:
    Aug 16, 2008
    Location:
    Basingstoke, UK
    #1
    Hey guys,

    Just registered here because i'm a new mac user, and it looks like a great place to get help and advice. I've just brought a Macbook pro 2.5Ghz, 4GB RAM, 15" Matte Screen. I've been using it for about two weeks now, in the run up to university, and been loving it. The other day, i connected up my FW400 external hard drive for time machine, i'm using it with a partition of 200GB for backup and 250GB for media.

    Anyway, it was all fine, everything working great. Untill i left it in sleep mode for about 3 hours, i then opened it up and got a kernel panic. I initially thought nothing of it, and restarted, to find that my DNS server settings had been wiped!?. Anyway, i reset those, then was trying to use front row, when it froze, i think this was because time machine was backing up onto the drive and spotlight was trying to index the drive at the same time (I've sorted this now). But i then got another kernel panic!?

    I have run a system file check in single user mode, and everything checked out okay. Should i be worried about this? I really do not want to have to send this to apple because i start uni in a week, and i really need this laptop.

    Many Thanks
    Sam
     
  2. xUKHCx Administrator emeritus

    xUKHCx

    Joined:
    Jan 15, 2006
    Location:
    The Kop
    #2
    Can you dig out you panic.log, I think it is in /Library/Logs/ (it may be in a sub folder in there). It will provide an insight into what is causing the problems.
     
  3. Sammio2 thread starter macrumors regular

    Sammio2

    Joined:
    Aug 16, 2008
    Location:
    Basingstoke, UK
    #3
    Panic Logs

    Yep Sure, First one was a few days before...

    First Panic Log...

    Code:
    Fri Sep  5 08:59:16 2008
    panic(cpu 0 caller 0x001A8CD4): Kernel trap at 0x00000000, type 14=page fault, registers:
    CR0: 0x8001003b, CR2: 0x00000000, CR3: 0x0148e000, CR4: 0x00000660
    EAX: 0x06dcdd00, EBX: 0x06f01e00, ECX: 0x00000000, EDX: 0x06fa9400
    CR2: 0x00000000, EBP: 0x6d1bfb68, ESI: 0x0725cec0, EDI: 0x00534078
    EFL: 0x00010246, EIP: 0x00000000, CS:  0x00000008, DS:  0x06dc0010
    Error code: 0x00000010
    
    Backtrace, Format - Frame : Return Address (4 potential args on stack) 
    0x6d1bf968 : 0x12b0fa (0x4592a4 0x6d1bf99c 0x133243 0x0) 
    0x6d1bf9b8 : 0x1a8cd4 (0x46280c 0x0 0xe 0x461fbc) 
    0x6d1bfa98 : 0x19ede5 (0x6d1bfab0 0x202 0x6d1bfb68 0x0) 
    0x6d1bfaa8 : 0x0 (0xe 0x6dc0048 0x6d1b0010 0x590010) 
    0x6d1bfb68 : 0xb2a483 (0x6f01e00 0x0 0x6d1bfb78 0xd0) 
    0x6d1bfb88 : 0x3eb79c (0x79ef500 0x534078 0x1 0x120fc5) 
    0x6d1bfba8 : 0x3f03f7 (0x79ef500 0x534078 0x6d1bfbf8 0x3eb809) 
    0x6d1bfbd8 : 0x3f02b2 (0x725cec0 0x0 0x1 0x0) 
    0x6d1bfbf8 : 0x3eb79c (0x725cec0 0x0 0x1 0x1) 
    0x6d1bfc18 : 0x3eb869 (0x725cec0 0x0 0x6d1bfc48 0x3eb79c) 
    0x6d1bfc38 : 0x40a4ec (0x725cec0 0xffff 0x725cf84 0x3eb869) 
    0x6d1bfc58 : 0x40a51f (0x725cf80 0x202 0x6d1bfc98 0x70066a0) 
    0x6d1bfc78 : 0x3eb79c (0x725cf80 0x0 0x1 0x1e) 
    0x6d1bfc98 : 0x3eb869 (0x725cf80 0x0 0x6d1bfce8 0x0) 
    0x6d1bfcb8 : 0x187465 (0x725cf80 0x7ec1118 0x1e 0x6d1bfce8) 
    0x6d1bfd08 : 0x12d195 (0x70066a0 0x7def5a0 0xc 0x11d975) 
    	Backtrace continues...
          Kernel loadable modules in backtrace (with dependencies):
             com.digidesign.mbox2.driver(7.4.2f1)@0xb24000->0xb45fff
                dependency: com.apple.driver.AppleUSBMergeNub(3.0.7)@0x627000
                dependency: com.apple.iokit.IOAudioFamily(1.6.4b7)@0xa41000
                dependency: com.apple.iokit.IOUSBFamily(3.1.5)@0x592000
    
    BSD process name corresponding to current thread: coreaudiod
    
    Mac OS version:
    9E25
    
    Kernel version:
    Darwin Kernel Version 9.4.0: Mon Jun  9 19:30:53 PDT 2008; root:xnu-1228.5.20~1/RELEASE_I386
    System model name: MacBookPro4,1 (Mac-F42C89C8)
    
    Second Panic Log...

    Code:
    Fri Sep 12 17:11:45 2008
    panic(cpu 1 caller 0x001A8CD4): Kernel trap at 0x00000000, type 14=page fault, registers:
    CR0: 0x8001003b, CR2: 0x00000000, CR3: 0x014e8000, CR4: 0x00000660
    EAX: 0x1271d000, EBX: 0x07c1fd00, ECX: 0x00000000, EDX: 0x08378c00
    CR2: 0x00000000, EBP: 0x5afcba88, ESI: 0x09a8ff40, EDI: 0x00534078
    EFL: 0x00010246, EIP: 0x00000000, CS:  0x00000008, DS:  0x12710010
    Error code: 0x00000010
    
    Backtrace, Format - Frame : Return Address (4 potential args on stack) 
    0x5afcb888 : 0x12b0fa (0x4592a4 0x5afcb8bc 0x133243 0x0) 
    0x5afcb8d8 : 0x1a8cd4 (0x46280c 0x0 0xe 0x461fbc) 
    0x5afcb9b8 : 0x19ede5 (0x5afcb9d0 0x202 0x5afcba88 0x0) 
    0x5afcb9c8 : 0x0 (0xe 0x12710048 0x5afc0010 0x610010) 
    0x5afcba88 : 0x74bf9483 (0x7c1fd00 0x0 0x5afcba98 0x155) 
    0x5afcbaa8 : 0x3eb79c (0x7c1a000 0x534078 0x1 0x120fc5) 
    0x5afcbac8 : 0x3f03f7 (0x7c1a000 0x534078 0x5afcbb18 0x3eb809) 
    0x5afcbaf8 : 0x3f02b2 (0x9a8ff40 0x0 0x1 0x0) 
    0x5afcbb18 : 0x3eb79c (0x9a8ff40 0x0 0x1 0x1) 
    0x5afcbb38 : 0x3eb869 (0x9a8ff40 0x0 0x5afcbb68 0x3eb79c) 
    0x5afcbb58 : 0x40a4ec (0x9a8ff40 0xffff 0x126e9384 0x3eb869) 
    0x5afcbb78 : 0x40a51f (0x126e9380 0x202 0x5afcbbb8 0x9f465a0) 
    0x5afcbb98 : 0x3eb79c (0x126e9380 0x0 0x1 0x1e) 
    0x5afcbbb8 : 0x3eb869 (0x126e9380 0x0 0x5afcbc08 0x0) 
    0x5afcbbd8 : 0x187465 (0x126e9380 0x833c94c 0x1e 0x5afcbc08) 
    0x5afcbc28 : 0x12d195 (0x9f465a0 0x7dfa5a0 0x2 0x11d975) 
    	Backtrace continues...
          Kernel loadable modules in backtrace (with dependencies):
             com.digidesign.mbox2.driver(7.4.2f1)@0x74bf3000->0x74c14fff
                dependency: com.apple.driver.AppleUSBMergeNub(3.0.7)@0x6a3000
                dependency: com.apple.iokit.IOAudioFamily(1.6.4b7)@0xa6d000
                dependency: com.apple.iokit.IOUSBFamily(3.1.5)@0x60e000
    
    BSD process name corresponding to current thread: Front Row
    
    Mac OS version:
    9E25
    
    Kernel version:
    Darwin Kernel Version 9.4.0: Mon Jun  9 19:30:53 PDT 2008; root:xnu-1228.5.20~1/RELEASE_I386
    System model name: MacBookPro4,1 (Mac-F42C89C8)
    
    Thanks for your help!

    Sam
     
  4. Cadium macrumors member

    Joined:
    Jun 1, 2008
    #4
    Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 2_1 like Mac OS X; en-us) AppleWebKit/525.18.1 (KHTML, like Gecko) Version/3.1.1 Mobile/5F136 Safari/525.20)

    I recommend updating to Mac OS X 10.5.4.
     
  5. Sammio2 thread starter macrumors regular

    Sammio2

    Joined:
    Aug 16, 2008
    Location:
    Basingstoke, UK
    #5
    I am on Mac OS X 10.5.4, that's what it says in my system preferences (See Attachment)

    Sam
     

    Attached Files:

  6. alphaod macrumors Core

    alphaod

    Joined:
    Feb 9, 2008
    Location:
    NYC
    #6
    Did you buy it from an Apple Store? If you did, go back and get a replacement computer, or go back to the seller and do an exchange.
     
  7. Sammio2 thread starter macrumors regular

    Sammio2

    Joined:
    Aug 16, 2008
    Location:
    Basingstoke, UK
    #7
    Yes i brought it from Apple, but through their online store. As i said in origional post, i really can't take the laptop back, i think i have isolated the problem, it happens when i plug my USB soundcard into my mac via a powered USB hub. This is really random, has anyone heard of this happening before?
     
  8. Sammio2 thread starter macrumors regular

    Sammio2

    Joined:
    Aug 16, 2008
    Location:
    Basingstoke, UK
    #8
    Sorry guys, i have been a total nub. I have just found this...

    "many USB hubs have been known to cause problems with Digidesign hardware that run via USB, such as the MBox, MBox2, and Command8. These devices need to plugged directly into the computer and NOT into the hub."

    Thanks for your suggestions anyway, and sorry for wasting your time :rolleyes:

    I shall now hopefully not have any issues
     

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